PSS Associate, Administrative

Under the supervision of a Fort Myers-based manager, this role is a combination of administrative support to three senior managers along with process support for several initiatives in the Business & Technology Insights organization.  The applicant is expected to be professional, proactive, and must manage sensitive information appropriately.  They also must work well with colleagues across multiple regions and time zones.  The environment is fast-paced and blends the combination of independent work and collaborative interaction. 

Administrative Support: Provide support to the head of a practice who leads a group of 300+ analysts globally, and support two senior managers.  Responsibilities include calendar assistance, scheduling meetings across multiple time zones, and arranging travel.  This individual will coordinate logistics and PowerPoint presentations for a variety of meetings and will maintain calendars and materials for several MS Teams sites.  Occasionally may be asked to assist other senior leaders with ad hoc initiatives.

Process Support: Much of the process support element of the role will depend on this individual’s skillset and professional development aspirations.  Examples may include but are not limited to:

• Coordinating materials for onboarding new hires
• Creation and/or management of operations-focused Power BI reports
• Developing and coordinating maintenance of a practice-wide SharePoint site to house reference materials
• May be asked to mentor peers on various tools or processes

Job Requirements

• High School Diploma or equivalent.  College coursework desired.
• 3+ years administrative support experience
• Proficiency with Microsoft Office, particularly Excel and PowerPoint
• Experience with database report generation and/or Power BI is desirable but not required
• Familiarity with management of OneDrive files, SharePoint sites, and MS Teams sites is a plus
• Excellent writing skills and an eye for detail
• Must be flexible, cordial, poised, efficient, and work well with a wide variety of personalities

Although the geographical requirement is to be within 50 miles of the Gartner Irving or Fort Myers office, the position primarily is remote. 

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At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

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Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

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At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

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