Senior Accounts Receivable Analyst

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com.

Job Summary:

Collaborate with our largest, highest revenue customer accounts to ensure payments are received and posted timely and accurately. Reconciles billing and receivables to assure accuracy and communicates to customers timely and consistently. Accountable for the cash forecasting and bad debt reporting processes and communicating to Finance and Treasury leadership. Provides research, analysis, coordination, problem solving, and testing related to initiatives; to provide highest level of service and effectiveness within the Finance Shared Services Center. Provides analysis and recommendations to Management and stakeholders regarding effective and efficient approaches to achieve operational and project objectives. Participates and/or leads in the implementation of projects. Maintains strong, collaborative relationships with internal and external partners to ensure service to accounts is superlative. Ensures compliance with company policies within their scope.

• Manages and assesses risk for top tier Accounts Receivable portfolio.
• Manages the regional, monthly cash forecasting process.
• Completes monthly Bad Debt and risk analysis.
• Provides monthly cash analysis and reporting.
• Communicates with external customers and internal groups regularly to proactively drive predictability and stabilization of the Accounts Receivable (AR) processes.
• Documents key processes and provides guidance, support and best practice opportunities for the (AR) department within Shared Services.
• Works strategically to mitigate collection risk and performs timely customer reconciliations to stay in front of (AR) aging.
• Completes the finalization of daily ACH payments within bank website.
• Provides cross-functional training and support.
• Participates and/or leads cross-functional projects.
• Provides payment and payment terms analysis to ensure accurate aging and DSO.
• Reviews and evaluates processes to enable process improvements.
• Participates in balance sheet and audit reviews.
• Audits and reconciles key customer’s bi-annual returns.
• Assists with credit limit renewals.
• Performs account maintenance monthly.
• During month-end close, uses applicable banking software to reconcile cash received from accounts in the form of checks, credit cards, ACH’s and wires. 
• Reviews and processes billing adjustments, adhering to all required policies and protocols. 
• Reviews, researches as necessary, and processes refund requests, following all required policies and protocols. Processes allocations, applied credits, write-offs, and recoveries as required.
• Ensures compliance and approvals for price updates and enters them into applicable ERP/system.
• Partners with other project areas such as IT, Operations, Commercial organization and HQ. functions to coordinate interdependencies and resolve issues.
• Supports department personnel in varied projects during month-end closing cycles, audit periods, and on an as required basis. 
• Collaborates with AR, AP, Accounting, and other departments and teams within Shared Services to achieve strategic business and operational tasks and objectives.
• Assists in identifying and improving business processes using analysis/recommendations to maximize departmental and/or process efficiency. Analyzes and maps current processes and potential future state to improve operating efficiencies.
• Contributes to the development of best practice process flows in defined area of responsibility.
• Maintains effective working relationships and demonstrates CooperVision values to help enable efficient workflows and overall customer satisfaction.
• Other duties and special projects, a