Director, EPM – Colleague Productivity Products

ROLE SUMMARY

As the Director of Colleague Productivity products, you are the strategic leader driving the vision, strategy, and execution for a group of enterprise-wide productivity products — including solutions specific to Message & Communications, Enterprise Search Platform, Meetings A/V, Content (SharePoint & OneDrive) and Collaboration & Community (Viva Suite).

You will champion the digital experience for colleagues globally, ensuring seamless communication, collaboration, and knowledge sharing. Through your leadership, you will empower cross-functional product teams to deliver innovative, secure, and scalable solutions that maximize colleague productivity and engagement. You will serve as a key partner to business and technology stakeholders, aligning product roadmaps with organizational objectives and fostering a culture of accountability, continuous improvement, and customer-centricity.

ROLE RESPONSIBILITIES

• Strategic Leadership: Define and execute the long-term vision, strategy and integrated roadmap for colleague productivity products, ensuring alignment with enterprise goals and evolving business needs.

• Product Portfolio Management: Oversee lifecycle of group of Colleague Productivity products, driving innovation, adoption, and continuous improvement across all products.

• Champion Platform Adoption: Lead the adoption and integration of new collaboration and productivity platforms, ensuring solutions are scalable, secure, and compliant with regulatory requirements.

• Cross-Functional Collaboration: Inspire and guide cross-functional teams—including Product Managers, Product Owners, and technical partners—to deliver cohesive, outcome-driven solutions that enhance colleague experience and productivity.

• Stakeholder Engagement: Build strong partnerships with business and digital stakeholders to co-shape strategic demand, prioritize investments, and ensure product strategies address both operational and compliance requirements.

• Metrics & Outcomes: Track and report key metrics (e.g., OKRs, user satisfaction, product performance, team health, product management maturity), focusing on measurable business value realization throughout the product lifecycle.

• Continuous Improvement: Drive Quarterly Business Reviews (QBRs), participate in planning and high-level solution design, and explore alternative solutions if current technology does not suit business needs (e.g., build vs. buy analysis).

• Thought Leadership: Act as a thought leader in digital collaboration and productivity, proactively presenting new ideas, staying current with industry trends, and expanding the solution space.

• Facilitate Communication: Foster open communication and collaboration, building trust and alignment with business stakeholders, technical teams, and end users.

BASIC QUALIFICATIONS

• Bachelor’s degree in Computer Science, Engineering, Business, or a related discipline

• 8+ years of product management or related experience, including direct leadership of digital product portfolios

• Expertise in digital collaboration platforms (e.g., Viva Suite, SharePoint, OneDrive) with proven success in driving adoption and measurable business value

• Experience in successfully developing, managing, and leading Product Managers in the creation of product visions, strategies, and roadmaps that achieve goals and outcomes

• Advanced knowledge of Agile/Lean Development methodologies

• Ability to collaborate with and influence cross-functional leaders and technical teams

• Strong communication skills with ability to align the organization on complex technical decisions

• Passion for creating user-centric digital and interactive experiences

• Comprehensive and current industry knowledge about the latest trends and innovations in digital collaboration and productivity tooling and solutions

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

PREFERRED QUALIFICATIONS

• MBA or master’s degree

• Certification in Agile and Scrum development practices is a plus

• Understanding of the Competitive Market Landscape & Pharmaceutical Industry Trend Analysis

• Active coaching and mentoring skills that grow and maximize the team’s potential

  
Work Location Assignment: Hybrid

Relocation support available