Advertising Traffic Coordinator

JOB PURPOSE:

The Advertising Traffic Coordinator is responsible for creating and verifying network schedules daily for Midco’s entire footprint and supporting the export of new and revised orders for linear advertising schedules.  This role ensures compliance with high-quality control standards for all data processed through the traffic system, while optimizing inventory and revenue and exceeding client expectations.

KEY FUNCTIONS:

• Process insertion orders for time and copy instructions with the highest level of accuracy and efficiency, paying close attention to details of orders imported from third party sources.
• Review digital orders for accuracy and submit via the digital platform.
• Manage the network logs, proactively communicating with team members, sales staff, other internal departments and leadership as needed.
• Perform verification and makegood process daily.
• Process, manually adjust, and create network insertion logs on a daily basis.
• Quickly address customer-impacting errors as they are discovered by informing internal stakeholders of the issue and you intend to resolve it; seek clarification and direction as needed to properly resolve issues.
• Recognize and identify deviations from standard practices, seek understanding at the peer level and be empowered to make decisions that are best for the advertiser and company; communicate with leadership, when necessary, to determine appropriate action.
• Generate reliable reports for Account Executives as needed.
• Produce quality insertion schedules for Midco Sports daily, handling live events with a high attention to detail for premium spot placement for advertisers.
• Provide assistance and training to teammates as needed and be willing to cross-train in other aspects of the business to support the team and meet customer demands.
• Assist with special projects by performing duties such as proofreading documents, performing research, soliciting feedback from others, or other duties as assigned.
• Perform troubleshooting when errors occur on the import of orders from OneTIM to xGLinear.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Maintain regular attendance as required by your position.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
• finding ways to cut through ambiguous problems.  
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

Advertising Traffic Coordinator:

• Bachelor’s degree or related work experience required.
• Three years of customer experience required.
• Experience with MS Office, including Word, Excel and Outlook required.
• Linear and digital advertising experience preferred.

Senior Advertising Traffic Coordinator: 

• Bachelor’s degree or related work experience required.
• Six years of customer experience required.  
• Experience with MS Office, including Word, Excel and Outlook required.
• Three years of linear and digital experience required. 

 WORK ENVIRONMENT, PHYSICAL & MENTAL DEMANDS:

• The employee may occasionally be required to reach with hands and arms, stoop, kneel, or crouch.
• The noise level in the work environment is moderate to loud.
• Capable of maintaining attention to detail with a high level of accuracy and efficiency.
• Able to apply problem-solving skills to provide effective resolution and troubleshooting.
• Proficient in communicati