Senior Partnerships Coordinator

Job Posting Title:

Senior Partnerships Coordinator

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Hiring Department:

OnRamps

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

UT Austin offers a competitive benefits package that includes:  

• 100% employer-paid basic medical coverage  

• Retirement contributions

• Paid vacation and sick time

• Paid holidays

• Hybrid telework available

For more details, please see HR Benefits and Total Rewards.

Requires intermittent travel and work on evenings and weekends, especially during critical time periods - including professional learning institutes, Fall, Spring, and summer enrollment periods, and legislative sessions. Must be authorized to work in the United States on a full-time basis for any employer.

Purpose

The Senior Partnerships Coordinator increases and supports the implementation and success of OnRamps through assigned ESC Region/district/school/charter partnerships consistent with OnRamps strategic plans.

Responsibilities

• Implements identified strategies and practices that promote OnRamps mission to serve as the primary client relationship manager for potential, new, and existing regional/district/school/charter partnerships for OnRamps services and products, including dual enrollment. Establishes and maintains regular communications and activities in alignment with partner status, needs, and strategic plans. Leads and engages in communication to support partner growth, success, and sustainability through ongoing interactions and development of strategies to support implementation.

• Implements identified strategies and practices for client relationship management to retain existing partners, establishes growth opportunities within existing partnerships for OnRamps services and products, including dual enrollment, and supports successful implementation of services and growth plans among existing partners.

• Implements with fidelity the plans and initiatives for acquisition, recruitment, growth, and outcome targets for regional/district/school/charter partnerships in alignment with strategic plans under the direction of the Associate Director of Partnerships.

• Develops and implements outreach initiatives in alignment with the OnRamps strategic plan as assigned in close collaboration with the Associate Director of Partnerships. Maintains and communicates activities and outcomes related to assigned strategic project(s) and makes recommendations in support of sustainability, growth, effectiveness, and goal attainment.

• Communicates activities and outcomes and maintains collaborative engagement within the partnerships team and across teams in the organization.

• Documents and monitors caseload and effective communications with new and existing partners using identified Client Relationship Management (CRM) systems to inform data-driven systems. Provides exceptional customer service and relationship management to OnRamps stakeholders; maintains effective communication (including status items, appropriate and timely escalation of issues, etc.) practices and decorum in all interactions.

Required qualifications

• Bachelor's degree in Education, Educational Leadership, Educational Measurement, Educational Psychology, Design, or another related field and five years of relevant experience.

• Demonstrated experience in interfacing with community stakeholders, results-driven relationship development, and providing high-quality virtual and in-person customer support with decorum.

• Strong project-management skills, including ability to set up, organize, and oversee complex, high-stakes projects in a fast-paced, unpredictable environment.

• Knowledge of the principles and methods of quality improvement and design.

• Demonstrated ability to teach oneself new skills/procedures and quickly adapt to rapid change.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred qualifications