Kitchen Service Worker I

The Worcester Recovery Center and Hospital (WRCH) under the Department of Mental Health (DMH) is seeking qualified Kitchen Services Worker to prepare and serve food, adhering to therapeutic diets. Kitchen Services Worker are responsible for preparing and/or building food items while providing customer service and adhering to food safety, food handling, and sanitation procedures.  The incumbent is responsible for assembling, delivering and retrieving patient meal trays and working in the dish room, cleaning equipment and dishware. 

Please Note: The schedule for this position is part-time,20 hrs/wk, 4:00PM - 8:00 PM, with Wednesday & Thursday as the days off.

Duties and Responsibilities (these are a general summary and not all inclusive):

• Assembles food, beverages, and service ware for the tray line and cafeteria following instructions on diet cards.
• Prepares and cooks simple dishes such as sandwiches, salads, soups, etc.
• Inspects assigned areas to determine that work has been performed according to established procedures.
• Cleans surfaces including floors, interior walls, ceilings, windows, and furniture by sweeping and mopping, using appropriate supplies and equipment. 
• Delivers and returns food, beverages and service ware to and from the units and cafeteria.
• Prepares and breaks down dish room, scrapes dishes, operates dish machine, cleans dish room and dishware according to procedures.
• Adheres to all hospital dietary policies and procedures regarding food service sanitation and safety.
• Communicates in a polite manner with consumers and staff.

Required Qualifications:

• Working knowledge of the approved sanitary methods and procedures for the care and use of dining room equipment.
• Experience utilizing the materials and procedures used in handling, preparation and cooking of simple dishes on a large scale.
• Ability to work with physically, mentally or emotionally patient populations.
• Competent in following simple oral or written instructions.
• Physical ability to perform the manual tasks assigned.

Preferred Qualifications:

• Prior food service experience
• Given the population served, bilingual or multilingual fluency.

Working Conditions: 

• While performing the duties of this job, the incumbent is frequently required to stand, talk, hear, walk, sit, push/pull, and lift.

About Worcester Recovery Center and Hospital:

The Massachusetts Department of Mental Health Worcester Recovery Center and Hospital (WRCH) opened October 2012. The 320‐bed recovery center and hospital serves 260 adults and 60 adolescents through an innovative design and provides a state‐of‐the‐art environment for patients and staff.  For many years to come, WRCH will serve to instill hope and forward the promise of recovery from mental illness and a life of independence and self-determination for all those who pass through. 

Learn more about WRCH: https://www.mass.gov/locations/worcester-recovery-center-and-hospital-wrch

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs