AVP StanCorp Mortgage Investors - Operations

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A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary:

This role will rovide direct senior leadership for the management of the SMI Investment Administration teams to achieve the loan administration, servicing, operations, investment income, real estate management and quality goals of StanCorp Mortgage Investors, LLC (SMI), StanCorp Real Estate (SRE) and Standard Insurance Company (SIC) as established periodically.  Lead the teams to develop, implement and maintain financial reporting systems and processes for the Company.  Contribute to the establishment and maintenance of commercial real estate strategy, policies, processes that provide effective and efficient internal controls and support sound Division decision making and planning.  Direct internal and external resources to ensure that SMI has adequate resources to manage and report on a large portfolio of commercial real estate loans and in the reporting on real estate managed by SRE.

Principal Duties and Responsibilities:

25%     Leadership of Servicing and Technology Operations

Provide for the support, resources, development and leadership of the Servicing and Technology Operation Departments. Focus on profitable administration and servicing of the commercial real estate loan portfolio that have been sold in whole or in part to a variety of institutional investors by the effective use of loan administration and servicing resources, including internal staff, correspondents and third-party providers.  Maintain productive servicing relationships with mortgage banking correspondents that enhance their ability to originate and service loans for StanCorp Mortgage Investors on a profitable basis.

25%     Strategic Technology Enablement and Process Improvement

            Ensure effective deployment of appropriate technology and tools throughout StanCorp Mortgage Investors, LLC (SMI).  Align systems direction with strategic goals and objectives for SMI and StanCorp Financial Group (SFG). Monitor technology marketplace for trends and opportunities to further leverage technology at SMI.  Ensure systems enable and support evolving business needs. This includes maintaining and leveraging existing systems (Rockport, Box, and the Office Suite of Tools) and evaluating, recommending and implementing new systems and services.  Ensure an ongoing focus on process improvement through a disciplined use of effective tools and practices.

25%     Financial Oversight, Planning, and Reporting Leadership

Provide strategic oversight of financial reporting, budgeting, and analysis activities for the SMI and SRE divisions. Lead the preparation and delivery of management, board, regulatory, rating agency, and investor reporting to ensure transparency and alignment with organizational objectives. Direct the development and reforecasting of operational and capital budgets, coordinating closely with Corporate Finance and Accounting, Actuarial, and AMG Planning teams to ensure consistency with enterprise-wide financial goals. Oversee the creation and maintenance of financial models and analyses that inform process improvements and technology investments. Ensure internal controls over financial reporting are effectively designed and operating and support internal and external audits and examinations.

15%     Investor Relationship Management and Portfolio Support

Develop and maintain productive servicing and operational relationships with investor clients.  Support the sale of new participations to these clients and the quality customer service and reporting associated with the investor’s portfolios.

10%     Strategic Policy and Lending Support

Participate with and support senior management in the establishment and maintenance of commercial real estate lending and real estate strategy, policies, procedures, standards and guidelines for SMI, SRE and SIC

Other duties as assigned.

Skills and Background You'll Need:

• Deep understanding of commercial real estate loan servicing and administration, including investor reporting, regulatory compliance, and portfolio management.

• Expertise in financial reporting systems, budgeting, and forecasting processes for in