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Senior Simulation Operations Specialist

University of Chicago
Bernard A. Mitchell Hospital, United States, United Statesfull_timeVerifiedPosted 5 Mar 2025
💰 $100,000/yr($75,000/yr$100,000/yr)

About the role

Department

BSD SIM - Technical Coordinators


About the Department

The UChicago Simulation Center strives to measurably improve the quality, safety, and experience of healthcare delivery through the application of cutting-edge simulation methods, systems thinking, human-centered design, and innovative technology. Dedicated to high-quality simulation, the Simulation Center partners across the University of Chicago Health System and Biological Sciences Division to co-design and implement simulation-based programs that promote clinical readiness, skill development, digital innovation, and research.


Job Summary

The job manages academic, research, clinical or administrative programs.

Responsibilities

  • Oversees technical systems design, planning, policies, and support for all equipment and IT-related needs.

  • Serves as an internal consultant and external liaison for simulation technology matters. Maintains knowledge of emerging technologies. 

  • In collaboration with others, develops, evaluates, and refines scenarios for simulation experiences to create a realistic learning environment.

  • Trains simulation team members and faculty in the operational and technological aspects of simulation.

  • Develops and implements workflow processes for efficient and streamlined management of simulation programs.

  • Oversees appropriate maintenance and processes for repairs to existing equipment, including technology, manikins, task trainers, and the mobile ambulance, across the Simulation Center.

  • Provides technical support and A/V setup during sessions as well as operational support of simulation software to ensure efficient operations needed to achieve session objectives.

  • Conducts timely administrative duties such as answering emails, typing reports, entering basic data, and photocopying. 

  • Travels to off-site locations across the UChicago Medicine health system and serves as a liaison for the Simulation Center, cultivating strong partnerships.

  • Supports adult learning principles and the learning experience for all center users.

  • Serves as an active participant (i.e. imbedded actor) in simulation activities as needed.

  • Actively participates in and leads continuous quality improvement of all center operations, always looking to improve efficiency and experience.

  • Manages processes across technical team to promote quality data collection, procedures for equipment inventory, equipment usage, reservation tracking, preventative maintenance and repair logs, warranty management, productivity tracking, and survey data collection. and reporting, and research data management.

  • Operates and maintains simulator technologies ranging from anatomic models and task trainers to screen-based simulation to full-body patient simulators and virtual reality surgical simulators.

  • Brings a growth-mindset to all duties, actively learning new technologies and skills.

  • Support the mission, vision, and goals of the UChicago Simulation Center.

  • Develops and communicates program priorities and performance standards and assesses operations using these criteria. Plans and conducts quality assurance reviews and recommends changes as appropriate.

  • Uses in-depth knowledge and experience to administer the delivery of services to program participants and/or beneficiaries such as communicating with programs sponsors and academic advising for undergraduate students.

  • Performs other related work as needed.


Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.


Work Experience:

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.


Certifications:

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Preferred Qualifications

Experience:

  • Operating and troubleshooting products and software, including SimMan 3G, SimBaby, SimJunior, HAL, SuperTory and other advanced manikins.

  • Experience as a technician supporting cadaveric and tissue labs.

  • Familiarity with simulation software platforms such as Laerdal LLEAP and Gaumard UNI for session management, data collection, and performance evaluation.

  • Experience working with human patient simulators.

  • Experience managing others.

Preferred Competencies

  • Knowledge of human anatomy and physiologic states.

  • Strong understanding of simulation-based education principles, including scenario planning and setup, debriefing tools, and l

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Company

University of Chicago

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