Strategic Account Director, East (WV, VA, MD, DE)

Job title: US Rare Disease, Strategic Account Director, East (WV, VA, MD, DE)
Location: Remote/Field
Travel: Ability to travel up to 75% of the time to customers, external meetings, trainings, and other internal meetings.
Job Type: Full time

About the job
We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases and blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Reporting into a US Rare Disease East Divisional General Manager, Commercial, the US Rare Disease Strategic Account Director, Commercial assumes the commercial leadership role for assigned key accounts, providing overall account leadership, including developing and executing account plans, as well as coaching to cross-functional team members. In this capacity, this role will assume responsibility for key customers and manage each as a business on behalf of US Rare Disease.

Additionally, this role, working in partnership with their Medical Strategic Account Co-Director, has responsibility for building a strategic account plan for assigned accounts, as well as for organizing and deploying the appropriate resources within SANOFI to drive value co-creation with customers and meet/exceed revenue targets.

This role, in partnership with their Medical Strategic Account Co-Director, will identify and qualify opportunities within their accounts and develop and drive growth strategies, team-to-team alignment and executive relationships together with cross-functional team members. Accordingly, this role will conduct coaching and strategy sessions as needed with their account teams to facilitate the co-creation of customer value and ensure ongoing internal alignment and account growth.

This role will function as a player/coach and, in partnership with their Medical Strategic Account Co-Director, will be the central focal point for commercial communications regarding account planning, strategy, collaboration, resource allocation and customer engagement.

Main responsibilities:

• Across the Rare Disease Nation and our ‘one team, common goals, single mission’ approach, this role will be expected to hone a deep understanding of their key customers and their needs, strategically developing and co-creating tailored solutions to meet those needs. Additionally, the Strategic Account Director, Commercial will play a critical role in driving business and optimizing care pathways for cross-lysosomal storage diseases (xLSD) patients, ensuring formulary access, and building strategic relationships with key stakeholders to enhance patient outcomes and achieve organizational goals.
• Responsible for 5 therapeutic areas, 7 brands and building and gaining approval for account specific plans.
• Makes decisions and build plans with a combined business and scientific mindset.
• Collaborate and develop a strong partnership with their Medical Strategic Account Co-Director to own a set geography of key accounts.
• Oversee and coach Strategic Account Managers within set geography of key accounts to ensure alignment with strategic account objectives, driving sales performance, and fostering strong client relationships.
• Drive formulary and pathway access at provider facilities, particularly during post-launch phases.
• Collaborate with stakeholders to optimize care pathways, including diagnosis, treatment, and maintenance, incorporating testing and monitoring.
• Engage C and D suite professionals.
• Deeply understand account needs and priorities for xLSD patients to co-lead Sanofi account planning.
• Orchestrate commercial engagement based on account-specific insights and needs.
• Partner with key stakeholders on system-level initiatives to enhance end-to-end care for xLSD patients.
• Build and maintain connections with key accounts to facilitate referral and infrastructure development.
• Oversee the implementation of strategic initiatives aimed at improving patient outcomes in rare disease.
• Facilitate continuous communication between provider facilities and internal teams to ensure alignment and effectiveness.
• Analyze and address barriers to care optimization, driving improvements through innovative solutions.
• Lead efforts to educate and train provider staff on new treatment protocols and care pathways.
• Ensure compliance with regulatory requirements and company policies in all operational activities.

About you

• Bachelor’s