Director, US Commercial Congresses

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

The Director of US Commercial Congresses, within the Strategic Meetings & Engagements team of the Commercial Operations department will lead the team, be responsible, leads the strategy, process governance, and implementation of both the US Congresses and M&E portfolio synergies/alignment.  The role will establish OpEx efficiencies standards and operations roadmap to ensure that we are successful in creating strategic business driven outcomes.  This position partners with cross-functional teams including global and US stakeholders to ensure objectives and outcomes are clearly defined and measurable, along with ensuring flawless compliant execution are met across all functions.

Essential Duties and Responsibilities

• Strategic direction for US Commercial Congresses and Operational Excellence, focusing on capabilities, compliance, operational efficiency, innovation, data driven insights supporting business outcomes and overall cross-functional relationships,
• Drives operational excellence by evaluating existing processes and identifying optimization opportunities. Reviews, evaluates, and recommends process and efficiency improvements to standard operating procedures.
• Lead cross functional collaboration and provide leadership to ensure timely decisions and alignment. Lead change management activities and roadmap for the US Commercial organization through matrix cross functional relationships and setting strategic vision. 

• Responsible for the US Commercial Congress team, which scope includes end-to-end logistical & process management of US Commercial Congresses, departmental process optimization, and innovation for the US Commercial Organization.
• Designs, establishes, and maintains critical business metrics related to US Congress management to enable data-driven decisions throughout the commercial team.
• Sets achievable goals and develops a team culture that inspires the team and emphasizes quality, continuous improvement, employee development, and high performance.

• Establishes and socializes the US Congress roadmap, including identifying key congress forecasting inclusion based on internal stakeholder priorities and customer engagement needs.
• Define congress strategy and implementation roadmap focusing on customer experience data, performance indicators, stakeholder feedback and industry standard inputs to drive targeted process and customer & employee experience improvement optimization.
• Leads, creates, communicates, and oversees the implementation of relevant technology related to Congresses.
• Lead partner discussions with Legal, Finance, Global Procurement, IT and other cross functional partners to ensure proper governance is being applied to all US Congresses, in adherence to Gilead guidance standards.
• Develops and implements cross-training and knowledge sharing programs within internal group and across other departments.
• Provides coaching and knowledge sharing to Congress team for development of management and technical skills.
• Develops solutions to complex problems, which require a high degree of ingenuity, creativity, and innovation.
• Leads departmental budget management, forecasting, resource allocation, project prioritization, and scenario planning across the team.
• Define and lead SME departmental key supplier & agency management strategies, determining process optimization, communication strategies, customer touchpoints and defining performance indicators, training, and scope/remit.  
• Successfully partner with Global Commercial, Medical Affairs, Business Conduct, Finance, Regulatory, and other cross functional partne