We anticipate the application window for this opening will close on - 13 Oct 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Medtronic is seeking a highly skilled and innovative Senior Program Manager, Post-Market Surveillance (PMS) to join our PMS Center of Expertise. The successful candidate will play a critical role in driving excellence in PMS strategies and practices, ensuring effective PMS processes dedicated to patient safety and global regulatory compliance, and establishing Medtronic as a leader in state-of-the-art post-market surveillance.

With a "Put Patients First" mindset, this position demands an action-oriented, strategic thinker who is also grounded in practical, collaborative approaches to delivering impactful results. Reporting to the leader of Risk Management and PMS Centers of Expertise, the PMS Expert will lead initiatives to improve the PMS processes, patient safety, and organizational success while fostering effective cross-functional partnerships.

This is an on-site position that requires candidates to work in the Mounds View, MN, Lafayette, CO, Boston, MA, Memphis, TN, or Santa Rosa, CA office 4-days per week minimum.

Responsibilities may include the following and other duties may be assigned.

PMS Expertise and Leadership  

• Assess the current Post-Market Surveillance (PMS) processes and develop proactive, safety/compliance driven strategies.  

• Monitor and analyze post-market surveillance data, metrics and KPIs (e.g., complaints, adverse events, external signals) to identify risks, trends, and opportunities for process and product improvement.  

• Advise Operating Units and enterprise functions regarding post-market surveillance processes and activities in collaboration with Quality, Regulatory Affairs and Medical Safety teams.  

• Support internal and external audits related to PMS activities, serving as the subject matter expert (SME) and ensuring alignment with global regulatory standards.  

Risk Management Partnership  

• Identify opportunities to improve seamless integration of PMS with risk management frameworks, including methodologies to ensure the life-cycle processes, activities and documentation alignment and integration).  

• Collaborate with Risk Management Center of Expertise (COE) experts and cross-functional teams to proactively assess and mitigate risks associated with Medtronic products, ensuring patient-centric decision-making.  

Innovation and Continuous Improvement 

• Drive initiatives to position Medtronic as a best-in-class organization in PMS by identifying and implementing innovative tools, technologies (e.g., Digital, AI/ML), and methodologies.  

• Proactively address gaps in systems and processes, ensuring alignment with evolving regulatory expectations and industry standards.  

• Establish and optimize meaningful KPIs to measure PMS effectiveness, performance and efficiency, ensuring actionable insights and continuous improvement.  

• Maintain and continuously improve quality system procedures related to PMS to meet evolving regulatory requirements and industry best practices

Cross-Functional Collaboration 

• Foster strong partnerships across internal teams, including OU teams, Quality, Regulatory, R&D, and Medical Safety, to ensure productive collaboration and alignment on PMS activities.  

• Provide strategic guidance and leadership to support PMS-related initiatives across multiple business units, driving safety and compliance-oriented solutions.