People and Culture (HR) Business Partner

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the many voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. 
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. 

What We Do: 
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our customers to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of our customers. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with nearly 10,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually.  

Who You Are: 

• You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion.  
• As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal.  
• An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new. 
• A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology. 

What You'll Do   
A successful People and Culture Partner will collaboratively and cohesively serve as a strategic partner to management and employees of the Experience, Product and Technology organization for the Americas and EMEA. The partner in this role will be part of a global team of partners supporting these functions, and will provide comprehensive People and Culture support in areas such as employee relations, talent management, performance management, organizational planning and structuring, soft skills and process training, and employee FAQs. This resource can be located within the United States or Canada and will be fully remote.
In more detail, the ideal candidate for this role will: 

• Ensure compliance and implementation of HR initiatives and programs that align with business objectives 
• Analyze HR metrics and trends to identify areas for improvement and informed decision-making  
• Act as a trusted advisor to management and employees on employee relations issues, including conflict resolution, performance management, and disciplinary actions. 
• Conduct investigations into employee complaints and grievances, ensuring compliance with company policies and legal requirements. 
• Support workforce planning and talent management initiatives, including succession planning, career development programs, and exit management 
• Assist in the design and implementation of organizational changes, ensuring smooth transitions and minimal disruption to teams and individuals. 
• Foster a positive workplace culture by promoting open communication and addressing employee concerns proactively. 
• Collaborate and communicate proactively with the team and stakeholders to ensure alignment on upstream and downstream impacts of initiatives and decisions 

• 6+ years of experi