Head of Content

About HappyRobot

HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate - they make decisions, take action, and run operations autonomously across voice, email, and enterprise systems. Born in Y Combinator (S23) and backed by a16z and Base10 with over $60M raised, we power critical operations for global enterprises worldwide.

Our platform is battle-tested in the most demanding environments - where AI has real consequences. We started in logistics, built our own voice stack, models, and orchestration layer from the ground up, and are now bringing that infrastructure to every enterprise that runs the real economy. Learn more about our vision in our manifesto.

About the Role

This is a content leadership role on the Growth team, based in San Francisco, reporting directly

to the Head of Growth and working closely with founders to shape how HappyRobot tells its

story across channels. Content fuels everything from brand and demand generation to product

marketing and sales enablement.

This is our first dedicated content leadership hire. You'll set the strategy and establish the voice,

while staying hands-on — writing and shipping content yourself from day one, with a clear path

to building and managing a team as the function scales.

What you’ll do

• Own content strategy end-to-end and tie it directly to pipeline and brand goals

• Set and manage the editorial calendar across blog, social, email, and other channels

• Write, edit, and publish high-quality content that aligns with brand voice and business goals

• Build and execute SEO and GEO driven content programs to drive discoverability and inbound demand

• Partner with Sales and Customer Success to turn customer wins into case studies and proof points that support the sales motion

• Work with Product and founders to translate technical capability into narrative that lands with enterprise buyers

• Collaborate with designers to produce visually compelling assets, or produce visual content independently when needed

• Track content performance and use data to double down on what works

• Lay the groundwork for a content team as the function grows, and hire and manage that team over time

Must Have

• 6+ years in content, editorial, or content marketing, with real ownership of strategy — not just execution

• Track record building a content function or voice from the ground up, ideally at an early-stage startup or with enterprise customers

• Excellent written communication skills with the ability to craft impactful copy in a founder's, customer's, or company's voice

• Comfort with content performance tracking and basic analytics tools (e.g., GA, Search Console, Ahrefs)

• Good taste and basic design skills; leverage AI tools for copy and design to move 10x faster

• High sense of urgency and gets things done

Nice to Have

• Experience in logistics, supply chain, or other industrial/operations-heavy enterprise verticals

• Prior experience building and managing a content or editorial team

• Familiarity with marketing automation and modern content tools (e.g., Webflow, Contentful, HubSpot)

• Familiarity with SEO best practices and excitement to optimize in a new channel (GEO)

Why join us?

• Opportunity to work at a high-growth AI startup, backed by top investors.

• Rapidly growing and backed by top investors including a16z, Y Combinator, and Base10.

• Ownership & Autonomy - Take full ownership of projects and ship fast.

• Top-Tier Compensation - Competitive salary + equity in a high-growth startup.

• Comprehensive Benefits - Healthcare, dental, vision coverage.

• Work With the Best - Join a world-class team of engineers and builders.

Our Operating Principles

Extreme Ownership

We take full responsibility for our work, outcomes, and team success. No excuses, no blame-shifting — if something needs fixing, we own it and make it better. This means stepping up, even when it’s not “your job.” If a ball is dropped, we pick it up. If a customer is unhappy, we fix it. If a process is broken, we redesign it. We don’t wait for so