Senior Director, Engineering Execution

Company Description

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Description

The Senior Director of Engineering Execution will lead the Delivery Office Team for our Commercial Products and Platforms (CPP) Organization. As the Sr. Director, you will manage a large team of engineers, defining technology competencies and developing the standards and skillsets required to deliver our consumer and restaurant business strategies. You will also create and drive the execution strategy to improve overall engineering and quality excellence, including consistent practices and processes that ensure agility, speed, quality, and innovation of technology delivery in close partnership with both internal and external partners. This leader will direct and lead engineering resources to ensure we are able to execute and deliver on our most important technology and enterprise initiatives.

What you will be doing:

• Lead a large team (200+) of engineers located in the US, Mexico and remote.
• Create and operationalize the best practices that engineers leverage for delivery and quality execution.
• Lead the development/refinement and adoption of software development processes that result in high quality products delivered on predictable timelines.
• Drive continuous improvement initiatives by analyzing performance metrics, identifying bottlenecks, and implementing solutions to enhance engineering efficiency and product delivery speed.
• Manage the growth and development of engineers at all levels, proactively considering workforce planning and ensuring healthy talent pipeline from early talent through senior engineers.
• Lead DevOps practices for CPP.
• Ensure the appropriate tools and technologies are leveraged for engineering and testing.
• Lead the rollout of automation for testing across consumer and restaurant platforms.
• Recruit engineering talent to our US and Mexico locations.
• Ensure that the product development lifecycle is governed and managed.
• Partner with senior leaders across product, segment and market teams.
• Ensure engineers are aligned to the priorities identified to deliver funded, road mapped work.
• Manage budget effectively and identify cost savings initiatives to improve spend efficiency.
• Adopt and move the organization (technical, non-technical, and vendor teams) to an agile and product methodology and develop appropriate critical metrics to measure efficiency.
• Build a culture of data driven and customer-first decision making, providing the organization with visual quality metrics that pinpoint the health of execution levers and process including the delivery of projects.
• Help identify and support the development of the next generation of technology leaders for the organization.
• Stay current on emerging technologies impacting software development including the use of Gen AI to improve developer productivity and quality. Evaluate and quantify benefits and make data driven recommendations on adoption of new tools and technologies.
• Foster collaboration and clear communication for a distributed team, intentionally cultivating a positive, inclusive culture that supports engagement and innovation across all locations.

Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
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