Business Processes Principal Consultant

Requisition ID: 424891
Work Area: Customer Service and Support
Expected Travel: 0 - 30%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PF-3
 

 

 

 

Original Posting Date: 06/02/25 

 

Job Title: Business Processes Principal Consultant 

Location: Newtown Square, PA 

Work Model: Hybrid work model 

 

Purpose and Objective:   

SAP America, Inc. seeks a Business Processes Principal Consultant at our Newtown Square, PA location to drive business consulting by translating the customer’s vision into solutions.  

 

Expectations and Tasks:  

Map business processes to solution requirements. Champion and lead disruptive business innovation. Provide thought leadership around the transformation towards the Intelligent Enterprise. Drive change management to achieve business transformation objectives. Support end-to-end solution design and configuration across all relevant solutions (on-premises, cloud, and hybrid), applying state-of-the-art methodologies and standards. Plan transitions of customer solution landscapes. Drive deployment of best practice business processes for specific Lobs. Support pre-sales activities. Perform solution reviews and feasibility studies. Support in escalated projects. Occasionally take over responsibility as a (sub-)project lead or team lead for a service delivery. Support line manager(s) in people development tasks. Deliver customer workshops and training. Support in partner-led projects to ensure ecosystem and customer success. Introduce SAP and industry leading practices for complex business requirements based on experience. Drive the evolution of the relevant section of the services portfolio for the respective solution area and key related areas; can be owner of a service and/or initiates updates to the portfolio. Drive the creation of templates, common practices and supporting service delivery artifacts in order to optimize business processes. Mentor business process consultants. 

 

Education and Occupational Experience:  

Bachelor’s degree or foreign equivalent in Information Technology, Engineering, Computer Science, Mathematics, or a related field of study and seven (7) years of experience in the job offered or related occupation. Employer will accept a combination of education and experience as equivalent to a Bachelor’s degree. Alternatively, a Master’s degree or foreign equivalent in Information Technology, Engineering, Computer Science, Mathematics, or a related field of study and five (5) years of experience in the job offered or related occupation. 

 

Qualifications/Skills and Competencies Experience:  

Experience must involve five (5) years in the following:  

• Design and implement SAP Enterprise Asset Management and SAP Intelligent Asset Management solutions for Manufacturing and Supply Chain Management; 

• Perform technical and functional assessment with root cause analysis on SAP EAM (Enterprise Asset Management) and SAP Intelligent Asset Management; 

• Analyze and identify performance issues in customer's business processes in SAP EAM (Enterprise Asset Management), MRS (Multi-Resource Scheduling), MRO (Maintenance, Repair & Overhaul), and CS (Customer Service); 

• Develop enablement content on SAP EAM (Enterprise Asset Management) and SAP Intelligent Asset Management including eminence, thoughtware and point-of-view materials;  

• Manage senior-level client relationships, escalations, and Conflict Management; and 

• SAP implementation methodology with ASAP (Accelerated SAP) framework. 

 

Travel: Position requires up to 30% domestic and international travel to various and unanticipated client sites.  

 

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the