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Quality Technician - Level II - SHOP 3rd shift

Cummins
Whitakers, NC, United States, United Statesfull_timeVerifiedPosted 31 Jul 2026

About the role

We are looking for a talented Quality Technician- Level II to join our team specializing in Quality for our Cummins Inc. facility in Rocky Mount, NC. 

 

In this role, you will make an impact in the following ways:  

  • Support Engineers: By assisting in production-related and inspection jobs, you ensure smooth operations and help maintain high-quality standards. 

  • Quality Monitoring: Your role in monitoring material quality and making necessary adjustments ensures that the final products meet the required specifications. 

  • Documentation and Records: Maintaining accurate documentation and records helps in tracking progress, ensuring compliance, and facilitating audits. 

  • Defect Identification: Comparing physical characteristics of components and products to technical specifications allows you to identify and address defects early in the process. 

  • Testing and Reporting: Conducting simple tests and preparing technical reports provides valuable data for decision-making and continuous improvement. 

  • Measurement Equipment: Your expertise in using and programming measurement equipment ensures precise and reliable product testing. 

  • Customer Assistance: Assisting customers in understanding product specifications and measurement data helps build trust and ensures proper product application. 

  • Equipment Maintenance: Ensuring the proper maintenance and calibration of measurement and test equipment guarantees consistent and accurate results. 

To be successful in this role you will need the following:  

  • Customer Focus: Build strong relationships with customers and deliver solutions that meet their needs. A customer-centric approach will enhance satisfaction and loyalty. 

  • Decision Quality: Make timely and well-informed decisions to keep the organization moving forward. Good decision-making skills will help you navigate complex situations and achieve positive outcomes. 

  • Quality Process Management: Apply quality tools and methods to ensure product and process quality. Proficiency in quality management will help maintain high standards and compliance. 

  • Determine Root Cause of Failures: Engage with customers to understand issues thoroughly and identify the root causes. 

  • Timely Communication: Ensure customers receive analysis reports and SCAR responses promptly. 

  • Collaborate with Supplier Quality: Address supplier-related issues

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Company

Cummins

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