Director of Resource Care

Company Description

Amara is committed to positive long-term outcomes for children and families. We drive systemic change, promote healing, and advance racial and LGBTQIA+ equity by offering programs and services to families engaged in the child welfare system.

At Amara, we believe that a supportive, equitable and inclusive workplace, where everyone feels valued, trusted, and nurtured, is key to shaping organizational culture and investing in underrepresented communities. Amara believes that a diverse workforce and inclusive workplace enhances our ability to fulfill our mission. We strongly invite candidates from diverse backgrounds, including communities of color, the LGBTQ+ community, veterans, and people with disabilities to apply.

We are seeking to hire a Director of Resource Care. The Director of Resource Care reports to the Chief Innovation and Program Officer as the leader of Resource Care programming at Amara, which includes Foster Care, Kinship Care, and Caregiver Support. The Director is a key member of Amara’s leadership team and plays a key role in the development and ongoing promotion of Amara’s mission, vision, philosophy and culture.

Job Description

Position summary

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Staff Supervision and Management (25%)

• Provide a warm, caring, and confident leadership style that supports a team providing supervision to direct care staff as well as staff that provide direct care and support to children and families
• Oversee, support, and develop program management staff such that each program area has a strong team, including recruitment and retention, hiring, orientation, supervision, evaluation, and promotion of staff
• Support program management staff in ensuring that services provided are high quality, consistent, and responsive to child and family needs across resource care teams
• Provide clinical supervision (utilizing reflective supervision skills) and ensure best practice across all program areas as needed.
• Partners with resource care teams as needed to ensure proper investigation and handling of licensing investigations, be readily available for ad-hoc staffing, and ensure team meetings meet program needs
• Review documentation and materials, as needed, produced by supervisees who are doing direct service work.
• Implement policies, priorities, and procedures consistent with best practice models for effective program implementation
• Support staff in contributing to programmatic continuous quality improvement and evaluation
• Work with staff and build from the work of Amara’s DEI council to develop objective performance measures across the program, to ensure consistent, high-quality evaluation and goal setting for all employees

Operational Management (50%)

• Budgeting
  • Project, develop, and monitor revenue and expense budgets for all resource care programming with the assistance of the Chief Innovation and Program Officer
  • Review, allocate, and approve program-related expenses
• Reporting
  • Collaborate with Chief Innovation and Program Officer and in collaboration with other key personnel to ensure resource care programmatic reporting is aligned with Agency vision, mission, and strategic plan
  • Work with internal and external partners to ensure Amara is meeting all monitoring, reporting, and contract requirements for resource care programming. This includes guiding internal and external audits to ensure regulatory compliance regarding service delivery
  • Maintain effective contracts between Amara and pertinent program partners (e.g. DCYF, Children’s Bureau, etc.) for all resource care programming
• Program Development/Refinement
  • Support the implementation and iteration of protocols, procedures, and program structure that are consistent with best practice models for effective program implementation across all resource care programming
  • Support Managers in ensuring effective management of the day-to-day operations of their respective program areas – including identifying, recommending, and implementing program and process improvement in concert with team feedback/guidance
  • Collaborate with Amara’s leadership team to advance program impact and Amara’s overall mission and vision
  • Collaborate with Amara’s other Directors to ensure cross-program alignment
• Outcomes/Evaluation
  • In partnership with Associate Director of Program Impact and Evaluation, ensure appropri