Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

We are looking for a Husbandry Team Lead to join our company. 

  

In Wilhelmsen Port Services, we provide our customers with piece of mind while we handle their cargo, their vessels and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible. 

What you will be doing:       

• Manage and develop Husbandry Agency team reporting to you.

• Manage the customers’ requirements as per the established Service Agreement.

• Monitor customer service needs, follow up port calls and provide support to the customer.

• Coordination with SASA Account sales on matters related to the coordination and service performance of Husbandry port calls entering the area.

• Manage and develop the team, including evaluating the performance of the team, provide feedback, directions, support, and coaching on a regular basis.

• Ensure optimal resource set-up and competence, and work with the team on process compliance and continuous improvement. 

• Coordinate port calls for assigned customer accounts effectively, including proper monitoring of the vessel and attendance to any follow-up enquiries.

• Ensure the Husbandry Centre complies with Husbandry Agency Standard Operating Procedures & Supplier Governance standard.

• For global port calls, monitor the execution of the port call and work closely with Operations to ensure that we meet customers’ expectations.

What we are looking for:     

• Marine background or experience in similar position.

• Minimum 5 years’ experience in customer service or Ships Agency operations.

• Proven people management skills, with the ability to lead and manage teams.

• Fluent English – both written and spoken.

• Ability to work independently and systematically.

• Able to meet deadlines through good time management and allocation of priorities.

• Computer literate.

• Ability and attitude to learn is a must.

What we offer: 
Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills.

Sounds interesting? If you can see yourself in this role, please apply today with your CV in English!

Application deadline: 05.06.2025

Work location: Piraeus, Greece

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Wilhelmsen group is committed to equal employment opportunity. We celebrate our differences and encourage people of all backgrounds, ethnicities, genders and beliefs to apply.

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