HR Generalist

Company Description

Be part of something great!

Synchrony Group is an independently owned network of companies, headquartered in West Chester, PA.

At Synchrony, we are dedicated to providing the highest quality products and services in the medical communications industry. Our vision is to create the highest value for our clients and the most opportunity for our team members, while working together to improve the lives of patients. Collectively, we are leaders in strategic planning, development, and execution of best-in-class programs that address medical needs, maximize strategic objectives, and make significant scientific and clinical contributions. Our passion and commitment to improving outcomes for our clients, healthcare professionals, and patients drives us to exceed expectations in everything we do.

Synchrony consists of integrated groups of medical-scientific, clinical, creative, commercial, and industry experts. Synchrony Healthcare Communications specializes in branded and disease state marketing/promotional campaigns and initiatives. Our teams reflect our commitment to excellence—we’re smart, enthusiastic, and driven. We align the skills, experiences, and perspectives of diverse individuals to achieve unparalleled results in an environment of respect and mutual support. Above all, we are passionate about changing the world and improving the lives of patients.

Our success is built on the foundation of our team, and we’re always striving to strengthen our foundation. More than just seeking out the best and brightest to join us, we also create a work environment in which employees are respected and encouraged to grow.

Are you looking to be part of something great? We’d like to meet you!

Job Description

Under the direction of the VP, Human Resources, the Human Resources (HR) Generalist will support and manage a broad range of internal and external Human Resources matters. This position serves as a key resource to team members, managers, and leadership and plays an important role in supporting the organization’s people strategy, culture, and continued growth. The HR Generalist will assist with the development, implementation, and administration of organizational guidelines, policies, and procedures; resourcing, onboarding, development, performance management, and retention; team member engagement and satisfaction; employee relations and issue resolution; payroll and benefits administration; and the organization and maintenance of accurate and confidential employee data and records. The HR Generalist will partner closely with the VP, Human Resources and leadership across the organization to support a high-performing, collaborative, and positive workplace culture. Through day-to-day support and partnership, the HR Generalist will interact with all levels of the agency, providing guidance and support to managers and team members on a wide range of HR-related matters.

Job Duties

HR Operations

• Support the VP, Human Resources in the administration and ongoing development of the agency’s Human Resources function
• Serve as a trusted and accessible HR resource to team members, managers, and leadership
• Support day-to-day people-related needs and organizational priorities
• Assist with the development, implementation, and communication of HR policies, procedures, guidelines, and programs
• Support key HR operational and administrative initiatives
• Identify opportunities to improve HR processes, systems, and the overall employee experience

Talent Acquisition, Onboarding, and Employee Life Cycle

• Support the Talent Acquisition and Integration team by assisting with the coordination and execution of onboarding initiatives
• Ensure new hires have a positive and well-organized introduction to the organization, its culture, policies, and expectations
• Manage and support key employee lifecycle processes, including onboarding, internal changes, promotions, transfers, leaves of absence, and offboarding
• Maintain accurate employee documentation and personnel records throughout the employee lifecycle

Employee Relations and Engagement

• Serve as a resource for team members and managers regarding workplace questions, concerns, policies, and employee relations matters
• Assist with investigating and resolving employee concerns in a fair, consistent, and confidential manner
• Support initiatives designed to improve team member satisfaction, engagement, recognition, and retention
• Help foster a workplace culture built on collaboration, accountability, respect, and open communication

Organizational Culture and Initiatives

• Support the development and maintenance of a strong, positive