Customer Service Engineer - Bakersfield, CA

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Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Performs technical, mainly pre-defined tasks for accomplishing defined service delivery work for customer equipment.

This is a role well suited to an ambitious professional, looking for the next step in their career. As a Customer Service Engineer, you will be responsible for:

• You will be servicing Imaging Equipment in the Bakersfield, CA area. Level could be adjusted based on prior experience.
• You are in a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens’ imaging equipment at customer sites.
• You are the "Face of Siemens" to the customer.
• You support the CT/MR/Spect modalities initially with potential to cross train into another modality in the future.
• You are flexible and willing to work different shifts as business needs dictate, including willingness to work overtime as required.  Advanced notice will be provided for any shift changes. 
• You report to the Regional Service Manager at Siemens Medical Solutions.

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers
 

• You have knowledge and experience performing service, preventative maintenance and modifications on Medical Imaging Equipment at customer sites with minimal supervision
• You have the ability and experience to establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
• You have experience in testing, repairing and maintaining capital medical equipment
• You have strong customer service and communication skills
• You are proficient in the use of tools and service test equipment
• You have experience in testing, repairing and maintaining capital medical equipment
• You have previous experience with the following desired: CT/MR/Spect Imaging equipment

Required skills to have for the success of this role

• Minimum Technical Degree or equivalent experience
• Strong electronics and computer required
•  2 - 5 years of field service experience is desired
• Ability to work both individually and in an established team setting
• You have strong customer service and communication skills
• Ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification
• Valid driver's license, ability to drive independently day and night, and good driving record required
• Physical Requirements: Lifting up to 50lbs (floor to above waist/head), walking, ladder/stepstool climbing, bending, twisting, sitting work, squatting work, standing work, high-reach, fine grasping manipulation, good vision, and ability to work alone.

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally.

If you want to join us in transforming the way healthcare is delivered, visit our career site at https://www.siemens-healthineers.com/en-us/careers .

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.

Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one