Business Analyst – IPTV Project Management

This is a remote position.

• Deliver quality products and services.
  
• Achieve the satisfaction of our internal and external clients.
  
• Encourage in our team the importance of training to grow professionally and personally through development plans.
  
• Comply with the applicable legal and regulatory requirements.
  
• Promote continuous improvement of the quality management system.
  

What makes you a strong candidate:

• You have 3+ years of experience in business analysis.
  
• You are proficient in middleware, Agile methodologies, stakeholder management, and project management.
  
• English - Native or fully fluent.
  
• Spanish - Conversational.
  

Responsibilities and more:
Requirements gathering and analysis:

• Collaborate with stakeholders to gather, document, and validate business and technical requirements for IPTV systems, platforms, and services.
  
• Translate customer and operational needs into functional specifications.
  

• Work closely with project managers, developers, QA teams, and suppliers to support the entire IPTV project lifecycle.
  
• Assist in planning, scheduling, risk monitoring, and reporting to ensure on-time and on-budget delivery.
  

• Act as a liaison between business units and technical teams to ensure a clear understanding and alignment of project objectives.
  
• Present findings, business cases, and progress updates to stakeholders at all levels.
  

• Analyze current IPTV service processes, identify inefficiencies, and recommend improvements.
  
• Maintain clear and concise documentation, including use cases, business process flows, user stories, and acceptance criteria.
  

• Support user acceptance testing by defining test cases and validating that solutions meet business requirements.
  
• Coordinate defect tracking and resolution during testing phases.
  

Requisitos

• 3+ years of experience as a Business Analyst, preferably with exposure to IPTV, OTT, video streaming, or telecommunications/media domains.
  
• Solid understanding of IPTV technologies, architectures, and ecosystems (e.g., middleware, content delivery, DRM, EPG, set-top boxes).
  
• Experience with Agile or hybrid project methodologies.
  
• Proficiency in tools such as JIRA, Confluence, Excel, Visio, or similar.
  
• Excellent analytical, communication, and stakeholder management skills.
  

Ventajas

• We're certified as a Great Place to Work.
  
• Opportunities for advancement and growth.
  
• Paid time off.
  
• Formal education and certifications support.
  
• Benefits with partner companies.
  
• Referral program.
  
• Flexible working hours.