Product Content Designer

Who We Are

OKX is revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology and to date, we have 50+ million users, 3000+ employees and 180+ countries believing in the same vision as us. We are safe and reliable, backed by our Proof of Reserves. As strong supporters of the Arts and Sports, we are proud partners of @McLarenF1 @ManCity @Tribeca.  

About the Opportunity

As a Content Designer you'll join our established, global content team and dive into high-impact content initiatives to guide users through our products in an effective and delightful way. You’ll bring your experience working on consumer products to design content experiments, ship improvements, and measure results. If you love wrangling opinions, reconciling them with data, and making sure people are rowing in the same direction, then leave us a hello.

What You’ll Be Doing

• Leverage data, insights, and user feedback to bring human voices into problem statements, product interfaces, and user journeys
• Generate ideas quickly, and connect regularly with customers to validate directions
• Participate in design critiques and present work in product leadership feedback meetings
• Own end-to-end content quality, which includes translating the brand into our products
• Advocate for the content design perspective throughout the product development process, influence strategic decisions improve the overall product experience, and ensure consistency
• Partner with product designers, product managers, user researchers, product marketers, and engineers to build and ship experiences that represent the company vision
• Work across teams to drive consensus and advocate for solutions that balance the needs of our users with our business goals

 

What We Look For In You

• 3-5 years of experience as a UX writer, product content strategist, content designer, growth writer or a similar role
• Experience using Figma
• A solid history of outstanding writing and a portfolio of strong examples with stories of how your end-to-end writing approach and role led to meaningful improvements
• A natural instinct for tackling large, complex problems head-on, and a tendency towards action
• A passion for inspiring design and product teammates with a clear vision
• Ability to achieve consistency by following, maintaining, and evolving content standards
• Familiarity with content strategy, content design, or information architecture concepts
• Solid understanding of user experience design principles and interaction patterns
• Comfortable in a global, fast-paced, highly dynamic environment with multiple stakeholders
• Excellent communication and presentation skills
• Work closely with the Localization team and translators to ship high quality multilingual content

 

Nice to Haves

• Experience designing content experiences for fintech, investment platforms, or crypto products.
• Experience working with global teams across offices and timezones
• Fluent in Mandarin

 

Perks & Benefits

• Competitive total compensation package
• L&D programs and Education subsidy for employees' growth and development
• Various team building programs and company events

  Okcoin Statement: The salary range for this position is $122,000 to $152,000. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via Okcoin and OKX internal or external careers site.   Okcoin is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records.