We anticipate the application window for this opening will close on - 23 May 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

Business Description:

The Ear, Nose, and Throat Operating Unit is a global leader and trusted partner for innovative ENT solutions that improve patient access, outcomes, and customer satisfaction. We partner with the ENT community to understand the needs of customers and patients, delivering solutions that improve lives as we embody a culture of accountability and trust. Over the past 20 years, we have become the global market leader in three key segments – image-guided surgery, intraoperative nerve monitoring, and powered surgical instruments. We continue to launch valuable ENT solutions in these areas as well as tissue health and balloon sinus dilation.

Click here to learn more about products.

At Medtronic, the Clinical Specialist, supports the Ear, Nose and Throat Therapies in the areas of surgical coverage, follow-up support, troubleshooting, customer service and education. This person will be engaged in basic market development activities depending upon the needs of the assigned territory and district.

Responsibilities may include the following and other duties may be assigned. 

• Represents Medtronic during surgical procedures by ensuring access to all necessary equipment and products required for the case, device selection, programming, implantation and testing of all device systems 

• Provides clinical support in surgeries, troubleshooting and follow ups in hospitals and clinics 

• Responds promptly and appropriately to technical inquiries by customers, patients, and colleagues 

• Maintains a working knowledge of competitive products 

• Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies 

• Assists Management and Sales Training department in education/training of new employees in the district 

• Complies with required event reporting and documentation utilizing Medtronic technology tools 

• Accountable to place an order with customer service for pending purchase orders and product replacement and is responsible for working with materials management to collect POs for cases covered within the territory/district 

• Responsible for managing inventory provided for case coverage 

• Contributes to the achievement of quarterly goals associated with specific initiatives at the district and/or national level 

• Partners with sales representatives to achieve business goals set forth within the territory/district and documents quarterly activities utilizing provided business tool(s) 

• Visits accounts to replenish literature and establishes/maintains relationships with office staff 

• Ability to effectively use a mobile phone, IPAD and PC 

• Ability to manage personal expenses and budget effectively 

• Ensures personal understanding of all quality policy/system items that are personally applicable 

• Follows all work/quality procedures to ensure quality system compliance and high-quality work 

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

To learn more about Inclusion & Diversity at Medtronic