Senior Manager, Workday

Company Description

Uncommon Schools  is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving more than 20,000 students in five cities: Boston, Camden, New York City, Newark and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

Job Description

Uncommon’s Data & IT (D&IT) team is undergoing an exciting transformation to improve technology operations and systems. We are seeking a skilled Senior Manager with experience in ongoing management of Workday, and management of data housed in the system. This role will act as a domain expert on our ERP projects and collaborate with all levels of the Talent, Accounting, Finance, IT and school-based teams and will oversee the planning, prioritization and execution of the Workday roadmap.

System Management Leadership:

• Manages the maintenance and enhancement of Uncommon’s  Workday system
• Manage and coordinate deployment activities with Information Technology teams and business areas and/or service providers, to ensure system compatibility and cross-department requirements are met
• Management of at least one direct report
• Create and implement best practices around the support and life-cycle management including policies, processes and procedures
• Prepare presentations to senior leadership in the organization with recommendations and decisions about system configuration, supporting processes and policies.
• Guide and review Workday team member's work product (e.g. product roadmaps, product documentation and training, product backlogs, change requests).
• Lead problem-solving for the team: identify trends and pain points with our systems and lead ongoing efforts for system and process improvements that make progress toward the long-term vision of IT at Uncommon.
• Change Management: Help the functional/business unit teams navigate the tension between immediately implementing best practices vs the tolerance for change that is possible at a given time

Program Management:

• Collaborate with other System Managers to design and maintain a technology ecosystem that takes full advantage of the features available in Workday and collectively follow the IT change request process
• Lead future implementation and maintenance of Workday solutions based on strategic and functional needs
• Act as subject matter expert on Workday functionality and system design
• Work closely with Talent, Finance, and Operations team leaders to identify and implement methods for improving current processes, promoting process standardization, efficiency and standard methodologies within the bounds of the system. 
• Manage the software update process (test updates, communicate the impact of changes, update documentation and processes) 
• Stay up-to-date on the latest technology and software for integration to improve processes and user interaction with Workday
• Propose system design/enhancements based on problems and product requirements
• Identify best practices and process improvements, and ensure these are being used and documented
• Work directly with other team members to support and drive larger (more complex) Workday projects
• Understand overall internal processes and systems and how they are interdependent
• Participate in project configuration sessions
• Provide documentation/visibility into key aspects of projects (e.g. progress, achievements, etc.) for senior leadership and other partners 
• Lead in meetings to discuss progress and issues to be resolved

System Management:

• Works with IT Operations leaders and architects to ensure the integrity and acceptable architecture and performance of the systems.
• Maintain the current systems infrastructure and lead the future implementation and maintenance of ERP system solutions based on strategic and functional needs. 
• Management of the overall systems design, architecture, deployment, support, and life-cycle management activities, methodology, and processes.
• Collaborate with IT team members to ensure that processes are in place to achieve unified technical architecture and technology across all systems and regions.
• Actively engages with technical architects to ensure the system is designed to meet strategic architecture requirements, functional flexibility, connectivit