Legal Department Administrative Coordinator

Under limited supervision, performs various compliance, transactional, insurance, claims, risk management and office management activities for the Legal, Compliance, and Risk Management departments. This includes contract management, contract drafting, coordinating responses to legal compliance investigations, overseeing incident and complaint management, coordination of discovery with outside trial counsel, and maintaining relevant database and files.  In addition, employee provides executive administrative support to the Senior Vice President and General Counsel and other attorneys in the department.

Education

• Bachelor’s degree or Paralegal certification/degree preferred

Experience

• 3 years of experience with legal administrative processes

Skills

• Knowledge of medical and legal terminology

• Skill in data analysis for investigation of incidents and complaints

• Ability to compose routine correspondence and analytical memoranda on own initiative

• Ability to manage insurance, claims, risk management, litigation and discovery processes

• Ability to manage and draft contracts

• Ability to work independently, use discretion for confidential matters and critical thinking in decision-making

Licensures, Certifications

• Notary appointment preferred

Principal Duties and Responsibilities

• Claims and Insurance Management

• Professional Liability/Malpractice Claims

• Create department claim file (paper and electronic versions).

• Paralegal duties such as collecting information for interrogatory responses and document production, including inpatient/outpatient medical records, radiology studies, billing statements, electronic audit trails, EMR data such as audit trails, as requested in the discovery process.

• Updating loss run for attorneys (including updated financial figures, case status and description).

• Scheduling interviews with current and former employees and GBMC attorneys.

• Manage claim files for appropriate documentation at the end of a case, including settlement agreements, executed releases, W-9 and check writing instructions from appropriate parties (plaintiff’s attorneys and defendant’s attorneys).

• Track and forward all legal invoices to Accounts Payable.

• Request settlement checks.

• Maintain filing system for cases for billing statements, invoices, attorney correspondences, witness emails and accurate contact information.

General Liability Claims:

• Work with the party responsible to investigate events (falls, visitor issues, lost or damaged property).

• Collect evidence, pictures, security footage and incident reports to assess claim.

• Communicate case facts, including patient complaints and/or clinical concerns with department managers and/or responsible party.

• Request checks for property loss working with department manager.

• Coordinate with patient’s representative and/or billing manager to evaluate and resolve small claims and third-party complaints.

- Claims History Reports & Insurance Verification:

• Work with GBMC’s Medical Staff Office to add newly hired medical staff to GBMC’s professional liability insurance carrier (Ruxton Insurance Company Ltd.).

• Respond to outside healthcare facilities in the credentialing process of a current or former GBMC clinician.

• Provide claims history reports and insurance verification (certificates of insurance) applicable to provider’s employment history and current standing with GBMC.

• Review for accuracy each certificate of insurance for correct effective dates, termination dates, appropriate insurance policy limits, and correct provider name and location.

• Maintain licensing for GBMC and Gilchrist’s Maryland Unemployment Insurance Bonds, processed and approved through the Maryland Department of Labor, Licensing and Regulation (DLLR).

• Prepare and collect documents housewide for annual insurance renewal for GBMC HealthCare, Inc., to support the annual renewal of insurance policies (Professional Liability, General Liability, Property, Casualty, Auto/Fleet, Theft, Kidnap and Ransom, D&O and Cyber Liability lines).

• Prepare and collect data for annual applications for each insurance line detailing accurate finances, clinica