Jobs and Careers

AM - Room Service Server

United Statespart_timeVerifiedPosted 24 Mar 2026

About the role

Schulte Hospitality Group is seeking a dynamic, service-oriented Part Time AM Room Service Server to join our team! Schulte Hospitality Groupis an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Hospitality Group, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Hospitality Group provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Parental Leave Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees. Prepare station in anticipation of the day's business. Stock work areas with china, glassware, linen, coffee pots, napkins and ensure that stock is clean and polished. Set-up and deliver all VIP amenities. Set-up and deliver all food and beverage orders in accordance with established guidelines, procedures and policies as prescribed by Schulte Hospitality Standards. Answer the telephone according to standards. Be familiar with the operation of the P.O.S system. Deliver orders according to established standards. Breakdown trays of soiled dishes and linen in the dishroom according to established standards. Conduct floor sweeps and retrieve all food and beverage trays in order to maintain established sanitation guidelines. Ensure quality of food & beverage being delivered and communicate with Manager/Kitchen. Prepare and deliver amenities. Replenish as needed. Call all guests before delivery of order. Have a thorough knowledge of menus and current specials and up-sell items to guests. Perform opening and closing procedures and side-work duties according to station rotation assignment, established checklist, and hotel's operating policies and procedures. Perform cashiering functions by closing checks and preparing end of shift paperwork. Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales. Report all communications to immediate shift supervisor. Perform all cash handling responsibilities in accordance with Schulte Hospitality policies and procedures. Handle guest's complaints and communicate to management. Ensure overall guest satisfaction. EDUCATION AND EXPERIENCE Minimum of High School education    KNOWLEDGE, SKILLS AND ABILITIES Knowledge of food and beverage menus, including ingredients and preparation methods Understanding of proper food handling, hygiene, and safety standards Strong customer service skills with a friendly and professional demeanor Ability to take accurate