Claims Associate-Risk and Safety

The objective for the Claims Associate: To mitigate financial exposures and ensure cost-effective claims resolution through collaboration with internal stakeholders and Third-Party Claims Administrator (TPA)

Pay:  $60,000.00– $70,000.00 ​

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.​

​Benefit Information:​

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Core Responsibilities:

· Oversee and manage a portfolio of claims from initiation to closure, ensuring timely and accurate processing in adherence to company and industry standards

· Partner with HR and Operations stakeholders to provide the TPA with the information necessary to investigate and manage claims

· Work closely with internal stakeholders, including finance, legal, and operations teams, to align claims management strategies with organizational goals

· Works closely with the ABM Claims Manager to implement programs to address negative claim trends

Key Accountabilities:

· Works closely with our TPA to achieve time, cost-effective claim outcomes and closures

· Completes claim best practice audits of TPA

· Maintains diary oversite of claims managed by the TPA

· Play a strategic role in telephonic claim reviews, directing the strategy

· Review all new claims reported to ensure appropriate assignment to TPA

· Partners with Operations, HR, and TPA to effectively manage effectively manage liability claims as well as Workers’ Compensation cases including developing/monitoring claim strategy, custom return plans and TPA compliance.

Key Capabilities for Success:

· Ability to effectively support a large multi-site workforce

· Ability to demonstrate strong analytical and problem-solving skills.

· Ability to communicate effectively, both written and verbal at all levels of the business

· Demonstrated proficiency in Claims management software and Microsoft Office Suite applications

· Ability to assess claim status and work with the TPA to develop a claim-specific action plan to mitigate claim exposure

Minimum Education/Experience:

· Bachelor’s degree in business, Finance, Insurance, or a related field or equivalent experience

· Minimum of 3 years of experience in insurance or claims management, preferably within a large corporate environment

· Experience with geographically dispersed teams and hybrid/remote work environments.

· An insurance designation of ARM or AIC is strongly preferred

 

 

ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information,  visit www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law.  ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606.  We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Depart