Partner with us in making a positive change!

Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare.

Job Title:

Quality Assurance Coordinator

Division/Program:

Irvine: Coastal Star Crisis Residential South

Starting Compensation:

32.00 USD Per Hour

Working Location:

Irvine, CA USA

Working Hours/Shift:

AM Shift

Why Join Our Team? 

• Competitive Compensation: Offering a salary that matches your skills and experience.
• Generous Time Off: Enjoy ample vacation and holiday pay.
• Comprehensive Benefits Package:
  • Employer-paid medical, dental, and vision coverage.
  • Additional voluntary benefits to support your lifestyle.
• Professional Growth Opportunities:
  • On-the-job training with access to paid CEU opportunities.
  • Career development programs designed to help you grow.
  • Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable).

Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication

What you bring to SBHG:

• Bachelor’s degree in child counseling, development or psychology, or related social science field, or nursing license (LVN, LPT, RN). OR

• Six (6) or more years of QA experience in a Mental Health Agency or County Behavioral Health Program will be substituted as equivalent to a bachelor’s degree.

• One (1) year residential care experience or equivalent inpatient psychiatric experience required.

• One (1) year quality assurance experience required.

• Valid CA Driver's License

• Meets agency driver eligibility criteria

• BLS CPR/First Aid

How you will make a difference:

The Quality Assurance Coordinator is responsible for the Quality Assurance Program. The position is responsible for auditing documentation to reconcile with billing and oversees documentation of services by staff to assure conformity with Medi-Cal, County, other outside agencies, and internal standards and policies. QA Coordinator manages all charts with deficiencies by processing them to the appropriate department for correction. QA Coordinator is responsible for ensuring the discharged chart is closed in the correct order and completed. Position oversees the Continuous Quality Assurance program, medical records and records all CQI data.

Division/Program Overview:

The Crisis Residential is a short-term voluntary residential facility designed to help adults aged 18 and older experiencing a psychiatric crisis to safely stabilize, recover, and transition back to the community. Services include therapeutic and mental health services, rehabilitation and recovery services (including substance use rehabilitation), pre-vocational or vocational counseling, medication evaluation and support, daily exercise and health/wellness education, and crisis intervention.

Learn more about SBHG at: https://www.starsinc.com/stars-inc/

For Additional Information:

EastRegionRecruitment@starsinc.com

In accordance with California law, the grade for this position is 29.51 - 47.21. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.