Field Technician II

Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking a Field Technician II to be primarily responsible for performing duties associated with hands on functions within the telecommunications industry. Field Technician II will install, test or turn up a variety of telecommunications equipment including SONet, TDM, DWDM, IP or Ethernet based equipment. Field Technician II also troubleshoots and handles maintenance of various types of equipment noted. Position is 80% utility locating, 20% installation/facility maintenance.

Coverage area is Chicago, IL to Elkhart, IN - candidate needs to reside within 25 miles of our fiber route and be able to get to Chicago within 2 hours.

Responsibilities:

• Responsible for the correct, safe, and efficient locating and marking of underground utilities by carefully searching for the underground plant in an area, properly marking the location, and completing the necessary paperwork.

• Participate in conference calls or meetings related to projects and processes. 

• Perform installation and installation commissioning, troubleshooting, and handling optical transmission systems.

• Perform OTDR, Ethernet, BER and SONET acceptance testing.

• Assist the Zayo Engineering department with network construction activities and required Fiber Engineering paperwork including but not limited to: route forms, splice engineering packages, red lines and as-builts.

• Monitor contractor and sub-contractors performing conduit installation, cable placement and splicing.

• Provide preliminary site surveys for building entrance construction requirements and equipment space availability.

• Provide support for all contractor splicing activities.  This support includes continuity testing, OTDR trace analysis and optical power meter data of fiber optic cable.

• Responsible for installation and testing of fiber optic patch cords.

• Perform cable splicing and fiber acceptance testing.

• Monitor contractor, vendor, and customer co-location installations, equipment placement and testing.

• Proactively seek and identify potential network problems and address these issues before becoming service affecting events. This includes action to resolve issues identified during routine PMI’s conducted during defined timelines.

• Participate in local on-call schedule rotation.

Qualifications:

• Must reside within 25 miles of Chicago, IL and Elkhart, IN fiber route and be able to get to Chicago in two hours or less.

• Minimum of two (2) years of experience installing, testing or turning up a variety of telecommunications equipment including SONET, TDM, DWDM, and IP.

• Experience with Underground Utility Markings, Construction Monitoring, and Construction Inspection.

• Experience with Metrotech vLocML2 or equivalent Fiber Optic Cable Locator.

• Proficient in the troubleshooting and maintenance of various types of equipment noted.

• Strong technical, mechanical and electrical background and be familiar and proficient around all major manufacturers of transport equipment, high voltage electrical systems, DC power plant as well as knowledge of critical infrastructure, ISP/OSP and all associated test systems to include optical, electrical and power testing equipment associated with the telecommunications Industry.

• An understanding of telecommunications standards (i.e. ITU, IEEE, NEBS) as well as possessing strong analytical, technical and customer skills while effectively multi-tasking and if needed doing so in a self-reliant manner by performing the following duties personally or through subordinates supervisors and staff members.

• Ability to read and interpret documents such as OSHA/Company safety rules, MSDS, MOP’s, process and procedure documents as well as vendor documentation related to equipment owned by the company.

• Ability to write routine reports, properly fill out documentation such as site surveys and audit reports as well as effectively communicate with customers, management, peers and contractors as well as other members of the organization.