Senior Global Media Operations Manager

<p>Join our team at PHD, supporting Kimberly-Clark, where you’ll play a key role in delivering high-quality, responsible digital media across global markets. This is an opportunity to shape how media operations work at scale, partnering with clients, activation teams, and technology experts to drive consistency, performance, and innovation.</p> <p>As a Media Operations Senior Manager, you’ll combine strategic oversight with hands-on execution, helping to create smarter, more efficient, and brand-safe media practices across programmatic, paid social, and paid search.</p> <p><strong>What you’ll do:</strong></p> <ul> <li>Lead global and regional media operations governance, ensuring consistent standards and compliance across markets</li> <li>Act as a trusted operational partner to clients and agency teams, advising on platform setup, structure, and optimisation opportunities</li> <li>Oversee the implementation and usage of ad tech, martech, and media platforms (including DSPs, social platforms, and planning tools)</li> <li>Drive governance across brand safety, account setup, access management, and platform quality</li> <li>Collaborate with activation hubs and offshore teams to support delivery, troubleshooting, and escalation management</li> <li>Support training, adoption, and continuous improvement of tools, processes, and frameworks across markets</li> <li>Work with product, data, and technology teams to enhance platforms and contribute to operational transformation</li> </ul> <p><strong>What you’ll bring:</strong></p> <ul> <li>Experience in media operations, digital operations, or ad tech/martech within an agency or consultancy</li> <li>Strong knowledge of programmatic, paid social, and paid search ecosystems</li> <li>Confidence working across multiple markets and senior stakeholders</li> <li>Experience in governance, process improvement, and operational transformation</li> <li>A collaborative mindset, strong communication skills, and a passion for continuous improvement</li> </ul> <p> </p> <p><strong>About the Agency:</strong></p> <p> </p> <p>PHD is a growth-focused media agency driven by innovation and creativity.</p> <p>Founded in London in 1990, we were the first media agency to offer strategic and creative planning at a time when the industry was about buying cheaply and quickly.</p> <p>Our founders saw a bright future where smart thinking and clever planning could help brands grow faster than their competitors.</p> <p>Over the many years that have followed, we have continued to build on this defining ethic — with our evolution shaped by a continual investment in thought leadership. And we continue t