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Regional Director/Sr. Regional Director, AACU Branch Operations

American Airlines
United Statesfull_timeVerifiedPosted 6 Dec 2025

About the role

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

 This job is within the American Airlines Credit Union. The role is responsible for directing the branch operations by overseeing the delivery of exceptional member service and branch performance by maximizing a variety of resources and creating a culture of ownership and pride in support of American Airlines Credit Union’s strategic direction, goals, mission and vision.

What you'll do

  • Propose and implement operational, budgeting, marketing and loan procedures as well as delinquency and cost controls
  • Continuously monitor the performance, integrity, and soundness of branch operations through periodic regional meetings, onsite visits and data review
  • Hire, develop and motivate staff to achieve goals and objectives included in the business plan
  • Underwrite escalated loans
  • Evaluate potential new branch opportunities
  • Conduct periodic internal reviews of branches in the region to monitor the integrity and soundness of operations 
  • Perform other duties, as assigned
  • The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

  • High School diploma or GED equivalency
  • 5 years of previous successful financial management experience

 

Preferred Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in Business or a related field; MBA or equivalent degree

 

Skills, Licenses & Certifications

  • Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
  • Ability to demonstrate superior people management, interpersonal and employee engagement skills, to include directing, coaching, counseling and motivating staff
  • Ability to demonstrate and apply abstract reasoning, sound judgment, critical thinking and problem resolution skills
  • Ability to cooperate and partner well with staff and all other departments in the Credit Union
  • Possess skills and drive necessary to thrive in a competitive Credit Union sales environment
  • Ability to perform in a fast paced environment, handle multiple tasks and function as an integral part of a team
  • Possess strong analytical, project management and organizational skills
  • Ability to travel overnight
  • Ability to work varying schedules, including evenings and weekends
  • Ability to maintain satisfactory performance and attendance
  • Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and

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Company

American Airlines

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