Patient Service Representative Lead - Days

Hourly Pay Range:

$21.08 - $31.62 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: Patient Access Rep LEAD

• Location: Naperville

• Full Time

• Hours: 8:30-5p M-F

What you will need:

• Education:

  • High School diploma or GED

  • Associate degree in business or healthcare or minimum two year’s revenue cycle experience or minimum three years of patient access experience  (Preferred)

  • Knowledge of medical terminology, legal and technical aspects of patient access and third party insurances

•  License:

  • A valid driver’s license is required if the incumbent is selected to perform related duties at an off-site location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.

• Experience & Skills:

  • Proficiency with computer programs

What you will do:

Under general supervision and according to established policies and procedures, actively performs up to two of the Responsible for the daily coordination of subordinate personnel and the services they provide related to pre-admission testing, outpatient, same day surgery, emergency room, immediate care, inpatient, observation and corporate health registrations, discharges and admissions.  Monitors and ensures the accurate and timely input of patient, insurance and clinical information in to the appropriate admissions system.   Responsible for ensuring department standards are met and excellent customer service is provided.  Provides assistance to staff in resolving issues with procedures, equipment, employees, physicians and/or patients.  Performs the duties of a patient service representative.

Benefits (full-time or part-time positions):

• Premium pay such as shift, holiday and more based on an employee's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

• Career pathways to promote professional growth and development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.  

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. 

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our