Software Consultant - Bilingual Spanish (Manufacturing clients)

We are now looking for a full-time (SaaS) Solution Consultant who is Bilingual Spanish and has experience with Manufacturing Industry Clients to join our RELEX family in Atlanta. You’ll join the operations team of 100+ people, who will help you succeed in your new role. You will design, configure, and deliver RELEX products to best fit customers’ needs. You will also contribute to the development of new product areas and implementation best practices with standard travel between 30% – 50%. Must be located in the metro-Atlanta area or open to immediate relocation.  

Our Customer Operations team partner with customers and support their diverse needs. Throughout the sales experience, they develop and deliver projects, optimize how our solution is used and ultimately keep our customers happy and help them achieve their goals. Their relationship -building skills and retail/supply chain knowledge are second to none. A dynamic team, they embrace change and love being part of our exciting tech atmosphere. In return for their skills, we feed their purpose, offer flexibility for their schedules and promise career progression (if that’s what they want). They enjoy genuine work-life balance and we encourage growth within and across teams.

Join us as a (SaaS) Solution Consultant, and this is some of what you’ll be doing:

The RELEX software platform utilizes a front-end configuration process to build a unique solution for every customer. Supply Chain Consultants are expected to master that configuration to solve all customer challenges and equip them with the most optimized system possible. This is a heavily customer-facing role working with Manufacturing Industry Clients and this talent must be fluent in Spanish. 

Project work:

• Steer and manage different aspects of retail and supply chain planning implementation projects in the fields of demand forecasting, replenishment, and process development
• Gather business requirements from customers and create process documentation
• Conduct detailed data analysis to uncover strengths and deficiencies in customer processes to guide optimal solution builds
• Design and build the customer solution
• Design business processes around the solution
• Build and test configurations to support customer workflows and support the customer through User Acceptance Testing
• Train the customer to become proficient and self-sustaining in their customized software solution
• Test and validate key performance metrics like forecast accuracy, inventory projections, cost reductions, etc.
• Perform business insight and problem-solving activities at the strategic, operational, and organizational level

Internal work:

• Challenge and develop implementation and solution best practice for different industries (i.e. Grocery, DIY, Home Goods, CPG, etc.)
• Work with the team to expand industry and product knowledge as both a trainer and participant
• Interact with our global teams to assist international projects and share practices between regions

We’re looking for:

• 3-6 years+ of work experience with Manufacturing industry focus in supply chain planning, demand and inventory planning, software implementation or other relevant area in retail / supply chain / consulting industry OR a degree in Supply Chain Management, engineering, math, computer science, or software systems.
• Must have substantial experience working in the Consumer Package Goods (CPG) or manufacturing industry. 
• Experience with production or distribution planning and/or scheduling solutions
• Experience with Microsoft SQL server or other structured programming languages.
• Experience in a minimum of three of the following areas:

• • Supply Chain Management (SCM)
  • Inventory management
  • Demand forecasting
  • Operations research
  • Optimization
  • Logistics
  • Retail planning & optimization
  • Business Data analytics
  • Experience building and tracking Key Performance Indicators (KPI’s)
  • Linear programming
• Ability to travel up to 50%
• Must be business fluent in both Spanish and English
• Nice to have some experience in the following areas:
  • Technical / coding ability

What we consider as an advantage:

• Excellent analytical and problem-solving skills
• Previous consulting experience
• Experience in inventory management, demand planning, replenishment, and/or allocation
• Capability to interact confidently with customer stakeholders from end users to C-level