Assistant Director, Financial Aid Systems
Truckee Meadows Community CollegeAbout the role
Thank you for your interest in Truckee Meadows Community College. If you need assistance or have questions regarding the application process, please contact Human Resources at (775) 673-7168 or humanresources@tmcc.edu.
Job Description
Truckee Meadows Community College (TMCC), located in Reno, Nevada is seeking applicants for a full-time Assistant Director in the Financial Aid department. The Assistant Director of Financial Aid Systems will serve as an administrator and subject matter expert for financial aid systems (PeopleSoft and Hyland OnBase). The position will have day-to-day responsibilities ensuring that all financial aid systems, supporting technology, and ancillary software with connections to the financial aid system are strategically optimized, operational, effective, compliant, and up to date. The Assistant Director will support the Financial Aid Director with supervision, reporting, and strategic decision-making for the department. The Assistant Director will provide financial aid counseling to students, provide financial aid outreach as needed including evenings and weekend work, and other duties assigned by the Director of Financial Aid.
Minimum Qualifications
1. Bachelor's degree in a related field and four (4) years of related professional experience OR
Associates degree and six (6) years of related professional experience
2. Knowledge of Title IV regulations and financial aid processes
3. Experience with any Student Information System (SIS) Financial Aid Module
4. Experience with the student information system: PeopleSoft Campus Solutions
5. Experience in working with financial aid software such as EDconnect, SAIG, COD, FPP, and NSLDS
6. Relevant functional analyst experience
Preferred Qualifications
1. Master's degree in a related field
2. Excellent customer service and interpersonal skills
Responsibilities:
Maintain and enhance financial aid processes including forms, QBU’s, population selections, queries, and automated jobs, and batch packaging
Manage annual setup which include aid year rollover, eligibility parameters, selection equations, item types, and packaging plans
Work and collaborate with Nevada’s System of Higher Education System Computing Services to test and implement system upgrades, regulatory updates, and new functionalities
Ensure integrity of financial aid data through quality assurance, process monitoring, and data reconciliation
Develop and maintain ad hoc queries and reports to support operational and compliance needs
Support the Financial Aid Director in the preparation of federal and state reports which include but is not limited to FISAP, IPEDS, GE/FVT
Create and maintain detailed documentation of business processes, data definitions, and technical standards
Provide technical training and support to the financial aid staff
Assist with the quality assurance and management of audit queries to monitor staff accuracy and efficiency
Represent the Office of Financial Aid, Scholarships, Student Employment in meetings related to systems, data governance, and compliance
Independently assess complex issues and implement functional solutions to the financial aid process
Salary and Benefits Information:
Salary: $86,654 - $108,318, initial salary placement will be dependent on education level and years of experience
Perks of TIAA
Our retirement plan is beyond compare. Your 19.25% contribution is generously matched by the College. With the faculty retirement plan,
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