Strategic Account Manager

<p><b>The Company</b></p><p></p><p>PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. </p><p></p><p>We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.</p><p></p><p>We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. </p><p></p><p>Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.</p><p></p><p></p><p><b>Job Description Summary:</b></p>Meet our Team:<br/><br/>The team are skilled and passionate at identifying &amp; pursuing 'strategic’ new business opportunities, through cultivating partnerships, and developing referral networks and targeted sales channels. In this role, you will have the opportunity to partner with a variety of teams, including product, support, marketing and analytics<br/><br/>Your way to impact:<br/><br/>You will be a key part of the Sales organisation, developing a systematic and customer-centric approach, aiming to provide a seamless service for both our existing largest merchants to understand their needs, build lasting relationships, and expand their usage of our products and services, as well as targeting new verticals and segments to win new business. <br/><br/>You will need to be skilled and passionate at identifying &amp; pursuing 'strategic’ new business opportunities, through cultivating partnerships, and developing referral networks and targeted sales channels.This will be a hybrid role, consisting of field and desk based activities across Germany.<br/> <br/>This would mean a 40% travel requirement for the role.<p></p><p><b>Job Description:</b></p><p><b><u>Your way to impact:</u></b><br/>You will be a key part of the Sales organisation, developing a systematic and customer-centric approach, aiming to provide a seamless service for both our existing largest merchants to understand their needs, build lasting relationships, and expand their usage of our products and services, as well as targeting new verticals and segments to win new business.<br/> </p><p>You will need to be skilled and passionate at identifying &amp; pursuing 'strategic’ new business opportunities, through cultivating partnerships, and developing referral networks and targeted sales channels.</p><p></p><p><b><u>Your day to day:</u></b></p><p>This is a field-based role and will require pro-active outreach to a combination of assigned managed accounts, and tactical initiatives, as well as out-bounding, to understand:</p><ul><li><p>How we can retain existing merchants as loyal customers, and help them grow as we grow.</p></li><li><p>Are merchants utilising our technology to its fullest as per their needs?</p></li><li><p>Where can we identify new businesses who would benefit from our products &amp; services - Leveraging existing networks &amp; relationships to expand our offering to new customers</p></li><li><p>How clients can give feedback on our business to ensure we are developing the tools and systems they need to succeed</p></li></ul><p></p><p>Put simply, to be successful you will need to</p><ul><li><p>Achieve monthly Revenue Targets and OKRs aligned to o