Patient Service Representative - The Cole Center at Northshore

Description

University Physicians Association is seeking qualified applicants for a Patient Service Representative position for The Cole Center at Northshore. Candidates must be detail-oriented and able to work under deadlines in a very fast-paced office. Applicants must be familiar with scheduling surgeries, giving instructions, writing and processing orders, and making the patients their top priority. This position will work closely with physicians to provide a seamless patient experience.

Job duties include:

• Greet patients in friendly and timely manner
• Ensure that patients complete necessary forms required for the electronic health record and billing office
• Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
• Ensures good patient flow through practice by timely processing of patients as they arrive at front office
• Answer patient inquiries regarding patient registration information or billing questions
• Refers patient inquiries regarding medical care or treatment to medical assistant or physician
• Schedules patients with appropriate physician
• Document scanning into electronic health record
• Other duties as assigned

Full benefit package available.

Requirements

Must have at least 6 months - 1 year of previous medical office experience. Medical experience preferred.

Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.