Principal Relationship Manager - Payments Acceptance (Remote-Eligible)

Principal Relationship Manager - Payments Acceptance (Remote-Eligible)

The Principal Relationship Manager is responsible for sales, business development, project management, and client management for merchants within assigned industry verticals. Key objectives include driving and protecting incremental revenue, improving market share, and enhancing the customer experience while maximizing profitability against priority goals and initiatives.

 

Responsibilities: 

• Strategic Growth: Establishing relationships with enablement partners to maximize transaction volume and market share while identifying new internal and external business opportunities

• Product & Marketing: Ensuring the implementation of value-added products, broadening our acceptance footprint, and executing marketing initiatives to improve merchant awareness and increase transactions

• Operational Excellence: Implementing operational initiatives, ensuring compliance with network change release processes and business practices, and verifying that partners include all appropriate company products in their offerings

• Risk & Leadership: Managing and escalating risk or customer-impacting issues to management and providing ongoing coaching and guidance to team members

 

 Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 5 years of experience in sales, relationship management, business development, strategy, operations or project management within financial services

 

Preferred Qualifications:

• Bachelor's degree in Business, Marketing or Finance

• 6+ years of experience in sales, relationship management, business development, strategy, operations or project management within financial services

• Payments industry experience

 

Capital One is open to hiring a Remote Employee for this opportunity. 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Remote (Regardless of Location): $138,100 - $157,700 for Principal Relationship Management

 

Riverwoods, IL: $138,100 - $157,700 for Principal Relationship Management

 

 

 

 

 

 

 

 

 

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal backgro