Administrative Secretary Full Time Days

At Hi-Desert Medical Center(HDMC) we've been caring for our community for over 40 years. Our Continuing Care Center (CCC), located on the campus of HDMC, provides specialized care to residents close to their own communities, with spectacular panoramic views of desert landscapes for both residents and their guests 

The Continuing Care Center has 120 beds and offers three distinct levels of service in semi-private rooms: 

Subacute care: This is the highest level of care available in our long-term care setting. The CCC provides 25 beds dedicated to residents with ventilator and tracheostomy requirements. Clinical staff is specially trained to meet the unique needs of these patients. The CCC is one of the few facilities in Southern California providing this level of care. 

Skilled nursing care: We provide long-term skilled nursing care to residents who require assistance with personal and medical needs. Care is provided to our patients who require rehabilitative therapies, wound care or recovery from accidents or invasive procedures. 

Long-Term Care: We provide long-term care to residents who require assistance with personal and medical needs. 

Position Summary:

To provide quality, timely and courteous services to all Hi-Desert Memorial Healthcare District’s customers. To assist other members of the Administrative team with clerical support and to keep resident and employee records accurately filed.

Shift: Days

Hours:

Primary Duties:

1. The employee meets or exceeds customer service expectations by using AIDET.

2. Uses good telephone etiquette by using good grammar, a full introduction and transferring properly.

3. Greets and directs visitor promptly. Asks for identification when appropriate. Assists with facility work by typing, filing, taking meeting minutes as requested. Hangs the daily staffing ratios per Department of Health requirements.

4. Greets and directs visitor promptly. Asks for identification when appropriate. Assists with facility work by typing, filing, taking meeting minutes as requested. Hangs the daily staffing ratios per Department of Health requirements.

5. Observes all HIPAA confidentiality rules by conducting business with staff, residents and family members away from other visitors.

6. Handles money for activities, meals for visitors and staff, and fund raising as needed. Money is handled with accuracy.

7. Keeps the lobby neat by looking for trash, calling for housekeeping or engineering as needed. Calls for assistance when necessary for any disruptive behavior.

8. Reports inappropriate activity or abusive behavior to residents immediately per our abuse policy.

Minimum Education/Certification/Experience:

· High School Diplomas

· At least six months of front desk/customer service experience.

Physical demands:

1. Moves chairs and decorative material around lobby.

2. Frequent and prolonged sitting.

3. Manuel dexterity and mobility.

4. Moderate physical effort (lift/carry up to 25 pounds)

5. Occasional reaching, stooping, bending, kneeling and crouching.

Working Conditions:

· Contact with patients under wide variety of circumstances.

· Exposed to cleaning agents, body fluids and wastes.

· May be exposed to infectious and contagious diseases.

· Occasional exposure to unpleasant patients.

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Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.

Who We Are
We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community.
Our Story
We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care.
We have a rich history at Tenet. There are so many stories of compassionate care; so many "firsts" in terms