Director of Community Engagement

Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARYThe Director of Community Engagement will lead the organization’s community outreach and engagement efforts throughout Northern California and Northern Nevada to increase awareness of organ and tissue donation for transplantation and research and encourage new registrants to the donor registry.  Community Engagement includes community engagement, volunteer management, and event planning and execution.  The individual in this position must have a strong sense of how to articulate DNWest’s mission and goals, organ and tissue donation and registration, and the diversity of communities that make up the DNWest designated service area. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Community Engagement Management

• Leads the development of the outreach strategy for community organizations, corporations, faith-based organizations, schools, universities, youth organizations, volunteers, and other community partners based on outreach goals.
• Develops, implements, and oversees new strategic and programmatic initiatives to better serve underrepresented communities based on data, trends, and community feedback.
• Identifies and develops potential donors, sponsors, strategic partners, and volunteers.
• Regularly evaluates all community engagement programs and systems to ensure they support the mission of DNWest.
• Participates in community events as a representative of DNWest to strengthen the presence of DNWest within our local community and stakeholder groups.
• Responsible for authentic and meaningful relationships with underrepresented populations through a deep understanding of cultural differences and social mores to increase the effectiveness of communications and outreach activities.
• Develops and strengthens relationships with coalition partners, community leaders, and other state advocacy groups; proactively identifies opportunities for DNWest to support and amplify the work of partners.
• Identifies opportunities, manages contacts, and secures new and grows existing partnerships.
• Identifies and executes opportunities to leverage community stories for earned media coverage.
• Builds, maintains, updates, and optimizes critical dashboards in our Customer Relationship Management system 

Volunteer Program Management

• Leads the strategy development and implementation of volunteer engagement with community organizations, schools, universities, faith-based organizations, and corporations.
• Coordinates with Community Engagement Specialists to identify volunteer needs, creates new volunteer opportunities for individuals and groups, and continuously works to improve the overall volunteer program.
• Creates and updates handbooks, training presentations and manuals, and other program materials to help volunteers meet the mission of DNWest.
• Oversees the development and execution of monthly volunteer orientations and trainings to educate supporters about DNWest and the importance of organ and tissue donation for transplantation and research.
• Creates and hosts volunteer appreciation opportunities and implements best practices for volunteer retention.
• Works to promote volunteer opportunities and spotlight volunteers.
• Develops and implements strategies to expand the Donate Life Ambassador program through recruitment, training, stewardship, and ongoing engagement.

Community, DNWest, and Donor Network West Foundation Events

• Works with the events staff to plan and implement events supporting DNWest, the Donor Network West Foundation, our hospital relations staff, and the DSA community.
• Directs the Volunteer Program Manager to maximize use of volunteers as Ambassadors and in support of events.
• Strategizes ways to engage and elevate individual and corporate volunteers to charitable donors.
• Supports in-kind donations by training Community Engagement staff to solicit donations from volunteers and community partners and tracking data related to such in-kind donations.
• Provides additional assistance as needed with activities that further Development and Communication activities, including advocacy and fundraising.

Planning and Budgeting

• In conjunction with the VP of Marketing and Communications, develops short- and long-term plans and budgets for the Community Engagement program and its activities and events, monitors progress, assure adherence and evaluates performance.
• Assures that all Comm