Sr Manager, Solution Consulting

<h3>Company Description</h3><p>At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. </p> <p>With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.</p> <p>Learn more on <a href="https://blogs.servicenow.com/category/life-at-now.html">Life at Now blog</a> and <a href="https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB">hear from our employees</a> about their experiences working at ServiceNow.</p> <p>Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.</p><h3>Job Description</h3><p><strong>What you get to do in this role:</strong></p><ul><li>Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution</li><li>Develop team members according to the demands of the business and according to their individual professional goals</li><li>Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands</li><li>Work with regional sales managers to prioritize regional Solution Consulting efforts</li><li>Assign resources to sales opportunities, and consistently evaluate progress against goals</li><li>Assign resources as required to marketing and other efforts to support demand generation</li><li>Develop and deploy team training curriculums to meet the changing demands of the sales organization</li><li>Evaluate team members regularly through analysis of direct observation, peer feedback and sales feedback</li><li>Ensure proper alignment of resources and effective utilization of skill sets within the assigned region</li><li>Manage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.</li></ul><p><strong>Country Management Team Involvement</strong>: As a Senior Manager, you will be an integral part of the Country Management team. You will participate in strategic planning and decision-making at the country level, contributing your unique insights and expertise to drive the growth and success of ServiceNow in Finland.</p><p><strong>Thought Leadership</strong>: We are seeking a thought leader who can shape the discourse around digital transformation and service management in the Finnish market. You will be expected to stay ahead of industry trends, contribute to relevant discussions, and represent ServiceNow at industry events and forums. Your thought leadership will help position ServiceNow as a leading authority in digital transformation.</p><p><strong>Technical Agenda Ownership</strong>: Owning the technical agenda of ServiceNow in Finland means you will be responsible for defining and implementing the technical strategy that aligns with our business goals. You will work closely with our product and engineering teams to ensure our solutions meet the needs of our Finnish customers. Your deep understanding of the market will guide our technical initiatives and keep us at the forefront of the industry.</p><p>These additional responsibilities underscore the pivotal role the Senior Manager plays in our organization, acting not just as a manager, but as a leader, strategist, and influencer. We believe that this role is crucial in driving our vision and shaping the future of ServiceNow in Finland.</p><h3>Qualifications</h3><p><strong>To be successful in this role you have:</strong></p><ul><li>Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same</li><li>7 years’ experience in presales</li><li>Experience managing presales teams as 1st line management</li><li>Deep experience with the Finnish market and experience sell