Senior Manager- Outreach and Engagement

Title: Senior Manager, Outreach and Engagement 
Location: Remote CA - Must be located in California  

Ready to make a difference?  
ICF is seeking an experienced senior account manager and people manager to influence residential, commercial, and agricultural property owners, property managers, and contractors to identify energy efficiency opportunities and facilitate participation in energy efficiency programs in California. The Senior Manager of our Outreach and Engagement team will provide oversight and direction of pipeline development, account management, and field support for customers considering upgrading and retrofitting electrical and natural gas equipment and systems. Additionally, the Senior Manager will leverage their sales and management experience to lead and develop a team of highly functional Account Managers. The position is home-based, but will require some travel to meet with contractors, vendors, and customers in California. The position will be responsible for leading a team responsible for building and maintaining an account base that achieves same year savings and builds multi-year project pipelines.    

The Senior Manager position will be responsible guiding and ensuring the success of a team helping customers and trade allies understand the programs and incentives available to maximize their efficiency options. This includes working with end-users, dealers, and contractors to explain the benefits of efficiency measures and assisting customers through the enrollment process to achieve savings goals and establish repeat business through high quality customer service.   

Why you will love working here:  

• Quality of life: Flexible workplace arrangements, work-life balance  

• Investment of the community: Donation matching, volunteer opportunities  

• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan  

• And many, many more (Ask your recruiter for more details!)  

What you and your team will be doing:  

• Influence property owners, property managers, customers, and contractors (mechanical, electrical, plumbing, and general) by conducting calls and face-to-face meetings daily to identify energy efficiency opportunities and facilitate participation in energy efficiency programs.  

• Provide sales, account management, and field support for customers considering upgrading and retrofitting electrical and natural gas equipment and systems.  

• Be responsible for building and maintaining an account base that achieves same year savings and builds following year pipelines.    

• Contribute to the deployment of program marketing and outreach campaigns.   

• Help customers, distributors, trade allies, and all