ServiceNow Senior Business Analyst

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.   Join Accenture Federal Services to do the work you love in an inclusive, collaborative, and caring community, where you can be empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.   Join us to drive positive, lasting change that moves missions and the government forward!  

Job Description

 

Develop a thorough understanding of the requirements then applies industry best practices and detailed knowledge of ServiceNow to design an optimal solution that supports the business process that meets or exceeds functional requirements.  Responsible for developing business processes, gathering requirements and developing stories.  Provide process flow and other required system documentation.  Build a trusting relationship with major project stakeholders and leads them to adoption of the best solution.  Assist in quality management reviews and ensures that all business and design requirements are met.  May also assist and sometimes lead test plan development and execution.  Support Organizational Change Management (OCM) efforts by providing information on the “to be” solution.   Must have:

• 3+ years of relevant experience in Functional Lead role leading ServiceNow or similar technology implementations
• Understanding and knowledge of system development life cycle methodologies (such as waterfall, agile)
• Training to include ServiceNow Fundamentals

  Nice to have:

• ServiceNow Certified System Administrator (CSA)

  Security Clearance:

• Active TS/SCI with the ability to obtain a polygraph

 

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington State as set forth below and information on benefits offered is here.   

Role Location: Range of Starting Pay for role:

California: $105,200 - $196,500

Colorado: $105,200 - $169,700

New York: $97,300 - $196,500

Washington State: $112,100 - $180,700

 

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