Operations Support - Brea, CA

About Us:

As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!


If you are seeking to be a part of a family, this is the place for you!


Maersk Warehousing and Distribution USA LLC handles end-to-end warehousing and distribution logistics needs utilizing our strategic network of storage facilities. Our facilities are capable of receiving, storing, processing and dispatching cargo, so we can build flexibility and resilience into the supply chain process. Our integrated solutions allow us to be prepared for supply chain risks, so we can plan distribution to better achieve lead time and goals despite unexpected conditions. Our extensive experience, connections, and deep expertise across different sectors, industries, and transportation modes, means we can be counted on for process excellence that will save time and money.

The Operations Support - Domestic role is responsible for assisting the manager with daily planning and monitoring of the overall finance operations of paid transportation. Work closely with warehouse staff and provide support for hauler settlements.

 

ESSENTIAL FUNCTIONS:  

• Essential Functions:  
• Review, and audit billing.
• Resolve billing issues with Operations.  
• Receive, research, process, track hauler ATD’s.
• Receive, review, process, track store claims. 
• Process hauler settlements as assigned.
• Research and resolve hauler settlement discrepancies.
• Receive, review, process, track hauler advance requests.
• Track hauler bad debt.
• Organize and maintain supporting documents related to hauler settlements.
• Monitor and maintain each assigned hauler.
• Maintain hauler files and trackers.
• Communicate with relevant corporate personnel at all levels.
• Other duties and tasks assigned as requested.
• High Volume Data Entry
• Assist with customer service issues as they arise.
• Follow-up with Operations with billing-related issues.

 

SKILLS/COMPETENCIES:  

• Experience with freight forwarding or dispatch 
• Excellent computer and communication skills 
• Detail Oriented  
• Able to multitask in a high-paced environment 
• Strong verbal and technical written communication
• Highly organized and detail-oriented  
• Proficient in Microsoft Office Suite  
• Able to type 35+ wpm minimum
• Comfortable multi-tasking and prioritizing tasks without guidance
• Excellent time management
• Ability to work under pressure 

 
EDUCATION:  

High School or equivalent required  

 
EXPERIENCE:  

Previous warehouse experience preferred - 1 year's experience  

 
PHYSICAL REQUIREMENTS:   

This position requires standing and walking for extended periods of time. Position requires employees to frequently stoop, kneel, crouch, use hands, reach, bend, and lift objects above their heads. Employees must be able to regularly lift/move up to 50 pounds unassisted and use pallet jacks and forklifts. 

 
COMPANY BENEFITS:  

• Medical
• Dental
• Vision
• 401k + Company Match 
• Employee Assistance Program
• Paid Time Off 
• Flexible Work Schedules (when possible) 
• And more! 

  
PAY RANGE: