Digital Product Owner

Job Description:

At Sparklight, a Cable One brand, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.  

What you will do to contribute to the company's success 

• Manage an agile backlog by balancing feedback from stakeholders and prioritizing projects based on business needs.

• Identify and remediate UX/UI bottlenecks that impede conversion rates, ensuring a seamless checkout experience.

• Implement A/B testing strategies to refine which pages drive the highest lead conversions.

• Project manages across departments and acts as primary contact with developers, facilitating dialogue with key stakeholders to ensure successful and timely project launches.

• Gather and prioritize requirements from stakeholders and customers.

• Utilize product/project management software to track progress and deliverables.

• Analyze product performance and user feedback to inform improvements.

• Ensure alignment with business objectives and customer needs.

• Present product updates and recommendations to senior management.

• Stay current on industry trends and best practices in digital product management.

Qualifications 

• 5+ years in DTC analytics or agency consulting, preferably within the telecommunications, mobile or fiber to the home industries

• Bachelor's degree in marketing, Statistics, Business, or a related field.

• Proven hands-on experience in software product management/ownership

• Strong understanding of web and mobile frameworks

• Experience with product/project management software (e.g., Jira, Asana, Trello)

• Ability to work cross-functionally in a fast-paced environment

• Excellent communication, organizational, and problem-solving skills

• Experience with B2B/B2C, mobile applications, and ecommerce optimization (nice to have)

• Experience in cable/broadband industry (nice to have, not required)

• Strong analytical and problem-solving skills.

• Excellent communication and presentation abilities.

• Detail-oriented with strong organizational skills.

• Experience with enterprise content management systems (SiteCore, AEM, etc).

• Ability to work effectively in a fast-paced, dynamic environment.

  Core Competencies  

• Committed: Values each customer, while working hard to keep their business and support our communities.  

• Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.  

• Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.  

• Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.  

Benefits 

Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:  

• Medical, dental, and vision plans – start when you start!  

• Life insurance (self, spouse, children) 

• Paid time off (vacation, holiday, and personal/sick days)  

• 401(k) - 100% company match starts day 1 of employment (up to 5% of e