Lead Front Desk and Sales Associate
Crunch FitnessAbout the role
- Dental insurance
- Free uniforms
- Health insurance
- Vision insurance
Essential Job Responsibilities:
- Greet all members & guests with a smile and wish them well as they exit the club
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Maintain professional disposition at all times
- Schedule member services: tanning, personal training, etc.
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Responsible for external Membership Sales, bringing the business in.
- Gives tours and trial memberships to prospective members.
- Activate new memberships.
- Upgrade existing members into memberships of greater value.
- Contact members that are past due and/or in collections
- Engage in opportunities that positively impact the member experience.
- Adhere to all operational excellence standards related to providing a great member experience.
- Consistently look for opportunities to gain new members and gain new Personal Training clients.
- Reach and surpass monthly sales projections.
- Previous sales and customer service experience a must.
- Fitness club experience preferred
- Excellent verbal and written communication skills
- Enthusiastic, energetic, personable and friendly disposition
- Personal passion for health and fitness
- Enjoy working within a team
- Willing and able to work evenings, weekends and holidays
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
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