Analyst, Senior IT Quality Assurance

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Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
 
As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for under-represented populations

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and underrepresented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

ACC is proud to serve a diverse student body as an open-access and low-cost institution. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to our students' diverse cultures and socio-economic backgrounds. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Analyst, Senior IT Quality Assurance

Job Description Summary:

As a part of a major digital transformation, Austin Community College District (ACC) is undertaking several initiatives aimed at modernizing and improving the college’s processes and technology. These efforts include implementation of a new ERP, building new applications and a new data hub for integrations between applications. To endure the success of the transformation, we are looking to bolster our quality assurance practices.

We are seeking a qualified and experienced Quality Assurance (QA) Analyst with experience in formal QA testing. The successful candidate will have experience using robust testing tools, test automation experience and will have had experience testing custom-built applications running on both on-premise environments as well as hosted environments. The ideal candidate will also have experience with automated script testing and leading test teams in developing traceable test cases and test scripts. Experience with both client-server and web-native application testing is a must and experience testing configuration of cloud-based solutions is also desired. Strong leadership experience and an ability to create processes that others adhere to is required.

Job Description:

Description of Duties and Tasks

Essential duties and responsibilities include the following. Other duties may be assigned.

• Ensures ACC's products meet internal standards and industry best practices.
• Builds effective test cases, scripts and scenarios.
• Mentors junior Quality Assurance Analysts.
• Executes tests using a combination of manual and automated testing procedures.
• Completes hands-on testing in various platforms such as custom web applications, Salesforce applications and ERP processes within Workday.
• Tests both new processes and legacy processes as business functions move from the legacy ERP to Workday.
• Reports on the status of various product features based on test results.
• Operates within new and existing processes to complete test cycles.
• Participates in team meetings.
• Assists with developing policies and/or procedures as needed.
• Provides support to users having difficulties with applications.
• Keeps current with the latest technology.