Foundation Operations Associate

Title: Foundation Operations Associate
Division Name: University Advancement
College/Unit: Development

Job Summary

This role is essential to the daily functioning of Foundation Operations, delivering exceptional customer service, playing an integral role in the completion of daily operations tasks, and supports the operations team with departmental goals. It requires attention to detail, strong organizational skills, and the ability to collaborate across departments to ensure accurate financial and donor record management.

Additional Information

The Division of University Advancement seeks to enhance the image of Illinois State University, cultivate relationships, and secure funds. The division is comprised of several teams working together, including Development, Alumni Engagement, University Marketing and Communications, and Advancement/Foundation Operations.

University Benefit Highlights:
- Insurance benefits, including health, dental, vision, and life
- Retirement and supplemental retirement planning options
- Tuition waiver benefits available to staff as well as their eligible dependents
- Paid holiday/administrative closures during Thanksgiving and Winter Breaks
- Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/ 

Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

Salary Rate / Pay Rate

$21.59 per hour

Required Qualifications

1. High school diploma or equivalent.
2. Any one or combination totaling three (3) years (36 months) from the following categories:
A. college coursework in business administration, communications, public relations or a closely related field as measured by the following conversion table or its proportional equivalent:
- 30 semester hours equals one (1) year (12 months)
- Associate’s Degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
- Bachelor’s degree (120 semester hours) equals three (3) years (36 months)
B. responsible work experience in customer services, public relations, office administration, business and financial operations, healthcare administration or other closely related experience

Preferred Qualifications

1. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, and other office procedures.
2. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
3. Ability to work collaboratively and communicate effectively with a wide array of audiences, including campus partners, donors, and leadership.
4. Ability to work independently and effectively organize and prioritize multiple tasks.

Work Hours

8:00am to 4:30pm, Monday through Friday

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods.
3. Move about in various locations across campus as needed to complete day-to-day work.

Proposed Starting Date

June 2025

Required Applicant Documents

Resume

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Certification of Retirement Annuity
Transcripts - see Special Instructions to Applicants section for additional options

Please Note: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicabl