Global Retail Training Developer

Global Retail Training Developer     

As a Global Retail Training Developer, you’ll be responsible for developing training resources for our 17,000 retail employees across the globe. You’ll need to ensure that the training content you develop provides our retail teams with the skills and tools they’ll need to deliver a wordclass in-store experience to our customers. You’ll work closely with subject matter experts and stakeholders to develop training materials that support our business objectives, and you’ll gather feedback and data to ensure we continuously improve and innovate.   

   

Key Responsibilities    

• Design and develop effective training content across a variety of formats such as e-learning modules, classroom content, digital resources, printed learner materials, and videos.   

• Utilise instructional design principles and learning theory to create content that is interactive, learner-centric and aligned with the learning objectives.  

• Build strong relationships with individuals across all levels of the business, in both our retail teams and across our Global functions and collaborate closely with them to understand training needs and goals.   

• Engage with Subject Matter Experts to understand and translate their expertise into accessible and comprehensive training material that is accurate and relevant to the learners needs.   

• Keep track of training content that has been developed, ensuring it is regularly updated to keep it relevant and refreshed.  

• Use data analytic tools, KPI performance and feedback mechanisms to assess the effectiveness of training resources, making adjustments and enhancements based on these insights.  

• Stay up to date with industry trends and best practice in training content development to explore new ways of working, and continuously share suggestions for improvements with the wider team.   

   

A proactive mindset and a ‘can-do’ mentality     

At Pandora, we strive to be an inclusive and open brand with a culture benefitting from a diverse group of high-performing people. Therefore, to join our team, we are looking for a humble professional with a proactive mindset and a “doer” mentality. Ideally, you have a very structured approach and understand the importance of well-documented processes. You can work independently to drive initiatives, and you can deal with uncertainty, working in a dynamic, and fast-paced environment. Furthermore, we hope you have or can demonstrate:  

   

• Proven experience in training content development, instructional design, or a similar role. Proven experience in retail is also beneficial.   

• Proficiency with authoring tools, e.g. Articulate Storyline, and Learning Management Systems (LMS).  

• Strong analytical skills and the ability to interpret data to make informed decisions.   

• Excellent organisational skills, with the ability to prioritise in order to meet deadlines and work on multiple projects simultaneously.   

• Able to foster a collaborative environment, using exceptional communication skills to build relationships.  

• Knowledge of adult learning principles, instructional design, and a passion to innovate as well as staying up to date with industry trends.   

   

Additional information   

Global Career Band 5 - Developer    

Travel: Up to 10 days of travel per year can be expected   

  

Your new team   

You will be part of a fulfilling workplace where everyone can thrive and contribute – and where talents can grow. You will be reporting to a Global Retail Training Manager and will be part of the Global Retail Excellence team.   

   

Did we get your attention?    

We hope you got all your questions answered and feel confident applying for this position, however, if you have more questions regarding the position, please contact:    

    

Niclas Jeppesen  

Global Recruiter   

NIJEP@Pandora.net  

   

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!  

   

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.   

   

Icing on the cake   

You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design