Field Application Specialist - Custom Biotech - Indianapolis, IN

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The Position

Field Application Specialist - Custom Biotech - Indiana

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

The Opportunity:

Building on over 30 years of industry experience, Roche Custom Biotech uses the powerful multi‐disciplinary skills found in Roche facilities across the world. The team offers products and solutions for manufacturers in the diagnostics and pharma biotech industry ranging from raw materials to system solutions for bioprocessing. Our Field Application Specialists act as consultative technical experts working closely with customers across our instrumentation, products, and services for the biopharmaceutical, cell therapy, and in vitro diagnostics industries.

As a Field Application Specialist you will:

• Implement solutions for Cedex instruments and reagents designed for bioprocess control in research, development, and GMP production.  Use you scientific expertise and independent judgement to analyze customer needs and solve problems that arise before, during, and after implementation.

• Conduct tailored customer training on the use and maintenance of equipment, applications, and IT products.

• Act as the Roche liaison and technical expert with customers on all consultative, administrative, and technical matters for assigned products.

• Provide technical consultation to the commercial team in pre-sale activities with customers and lead regular customer communication updates/meetings.

• Support commercial activities by promoting Roche solutions and identifying opportunities for new system consumables and competitive system replacements.

• Engage in project management activities including the development of new products and initiatives.

• Uphold and continuously improve the Roche Quality System.

• Acquire advanced and specialized knowledge of particular areas, systems, or equipment with regard to technologically advanced instruments and scientific applications.

The ideal candidate to live in Indianapolis, IN area or the greater Indianapolis area. Ability to travel nationwide up to 50%.

Who You Are:

• Bachelor’s degree in Biology, Chemistry, Cell Biology or Biochemistry, or Bachelor’s degree in Medical Technology, and/or relevant experience

• 3 years of previous experience in a clinical laboratory or IT in a clinical lab environment

Preferred Qualifications

• Bachelor’s degree in Life Sciences, Biotechnology, Bioprocessing Science, or related field

• 3 years of previous laboratory experience in life sciences, pharma, biotechnology, bioprocessing, or related field

• Ability to learn Roche solutions (i.e. chemistry, immunology, molecular, enzymes, IT solutions), and stay current with industry trends

• Effective written and verbal communication skills

• Can work as a field based individual contributor with independence and autonomy

• M.S., Ph.D., or relevant experience in life sciences, pharma / biotechnology, bioprocessing science, cell and gene therapy, or Good Manufacturing Practice (GMP)

• Effective customer consultative skills which includes advanced scientific knowledge and analysis, exceptional customer engagement, and fostering of strong customer relationships.

• Ability to travel up to 50%

Relocation benefits are not available for this job posting.

The expected salary range for this position based on the primary location of Indiana is $63,800-$118,400. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.  This position is eligible to earn incentive compensation that is calculated and paid in accordance with the applicable Incentive Compensation Plan for the role. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Who we are

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