Global Key Account Manager - Consumer & Retail

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

Pay Range:  $170k

 

YOUR ROLE

Account Management: Ownership of total CEVA Global business relationship with dedicated sector specified customer; aligning all business and financial commitments and company resources to success.

Customer Growth: Identify, develop, sell, initiate and provide operational oversight to increase CEVA business with assigned accounts

Ensure Customer Retention: Retain current business in all geographies

Customer Relationships: Expand relationships to the “C” levels with the customer in executive levels, clusters, and different business units worldwide.

Negotiations: Lead and co-ordinate negotiations with the customer in all major contracts and opportunities

 

 

 

WHAT ARE YOU GOING TO DO?

• Lead the development and implementation of account plan(s) including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and budget/target for business growth and development
• Identify and qualify opportunities for additional business. Develop qualified opportunities from ‘contact to contract’, together with the relevant Cluster Business Units (P&L owners). This is multinational effort demanding the ability to match customer needs to CEVA intellectual capital to practical application and development
• Own and drive account growth: make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis.   Get buy-in and approval for the execution of the account plans by working through and with BD Sector leaders and Executive Sponsors
• Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure
• Manage P&L’s and accounts receivable from a global to cluster level across business lines to ensure customer obligations are met by both CEVA and the customer to the discipline of the commercial arrangements in place
• Develop plans to ensure the retention of current global business levels with specified accounts, preferably to a “no bid” level of confidence
  
  

 

 

WHAT ARE WE LOOKING FOR?

 

Education and Experience:

• Master’s degree advantageous
• Specific Logistics and/or multi-national focus
• Skilled relationship management professional with proven track record (10+ years) in related experience with half of that being in a senior capacity
• 3+ years commercial negations
• Network management experience (5+years)
• 5+ years minimum experience in global account leader role
• 3+ years minimum positive track record in P&L responsibility; multi-national sites

 

 

Skills:  

• Mature judgment and decision-making
• C-Level training
• Smart Solution Selling experience

 

 

WHAT DO WE HAVE TO OFFER?

 

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

 

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